{"id":20180,"date":"2025-12-26T12:15:43","date_gmt":"2025-12-26T11:15:43","guid":{"rendered":"https:\/\/www.accountable.eu\/help-center\/how-to-unregister-from-your-current-peppol-access-point-and-switch-to-accountable\/"},"modified":"2026-08-24T17:27:32","modified_gmt":"2026-08-24T15:27:32","slug":"how-to-unregister-from-your-current-peppol-access-point-and-switch-to-accountable","status":"publish","type":"help_center","link":"https:\/\/www.accountable.eu\/en-be\/help-center\/how-to-unregister-from-your-current-peppol-access-point-and-switch-to-accountable\/","title":{"rendered":"How to unregister from your current Peppol access point and switch to Accountable"},"content":{"rendered":"<p class=\"no-margin font-inter\">If you\u2019re registered with Peppol via another access point, your sales and purchase invoices may not be automatically landing in your Accountable app. Since Peppol only allows one access point for sending and receiving invoices, you&#8217;ll need to unregister from your current provider and then register with Accountable.<\/p>\n<p class=\"no-margin font-inter\">Follow these steps to switch your Peppol registration to Accountable and ensure your invoices are handled directly in your Accountable app.<\/p>\n<p class=\"no-margin font-inter\">\n<h2 class=\"font-degular\" id=\"h_853fe5a172\">If you don&#8217;t know, identify your current Peppol access point<\/h2>\n<p class=\"no-margin font-inter\">Search your name or VAT number on the public <a href=\"https:\/\/directory.peppol.eu\/public\/locale-en_US\/menuitem-search\" target=\"_blank\" class=\"intercom-content-link font-inter\">Peppol directory<\/a>. The result will let you know the Peppol access point currently active. See the example below:<\/p>\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/downloads.intercomcdn.com\/i\/o\/c9wnmh12\/1810795922\/3b1c23b33696ccbd2a3cd77be641\/image.png?expires=1787637600&amp;signature=8478383e829346db4d909c9fb13ef7a361a0a40cbea6baf7a593e7c03339f778&amp;req=dSgmFs53mIhdW%2FMW3nq%2BgYs5YyRynzAZqI4UKgPFTRBTd7xYUeY%2BjzaegkvJ%0A6k09RFCQ2A2feWF9xPZjn8Y%2BkH0%3D%0A\" width=\"2272\" height=\"990\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin font-inter\">For more accurate details, you can use our own <a href=\"https:\/\/peppolregistry.accountable.eu\/\" target=\"_blank\" class=\"intercom-content-link font-inter\">Peppol registery<\/a>, more up to date than the Peppol Registery \u23ec <\/p>\n<div class=\"intercom-container intercom-align-center\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/downloads.intercomcdn.com\/i\/o\/c9wnmh12\/2052916735\/33a54b5404b4d59d435dd3107c36\/image.png?expires=1787637600&amp;signature=3814fc33256ac2d7ca2e9ee838308afbc62abadd148946452f77c25fb9d04f8b&amp;req=diAiFMB%2Fm4ZcXPMW3nq%2BgbBWFFubnjI2jy0hdXC6RSLI7M%2FM8aFc8RZfFkNx%0AZ338d5qjQIJj7%2FLU70KkzttEyYY%3D%0A\" width=\"400\" height=\"420\" style=\"height: auto;\"><\/div>\n<p class=\"no-margin font-inter\">\n<h2 class=\"font-degular\" id=\"h_4fd9629421\">Step 1: Unregister from your current Peppol access point<\/h2>\n<p class=\"no-margin font-inter\">To complete the process, you\u2019ll need to unregister your current Peppol access point. Reach out to your current provider directly to initiate the unregistration. Below, we&#8217;ve listed some of the most common Peppol access points and how to contact them.<\/p>\n<div class=\"intercom-interblocks-table-container\">\n<table role=\"presentation\" style=\"border: 1px solid #c6c9c0; border-radius: 6px; border-collapse: separate; border-spacing: 0;\">\n<tbody>\n<tr>\n<td style=\"background-color: #e3e7fa80; padding: 8px;\">\n<p class=\"no-margin font-inter\"><b>Access point name<\/b><\/p>\n<\/td>\n<td style=\"background-color: #e3e7fa80; border-left: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\"><b>Contact details<\/b><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\">Billit<\/p>\n<\/td>\n<td style=\"border-left: 1px solid #c6c9c0; border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\"><a href=\"mailto:support@billit.eu\" target=\"_blank\" class=\"intercom-content-link font-inter\">support@billit.eu<\/a><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\">B2B Router<\/p>\n<\/td>\n<td style=\"border-left: 1px solid #c6c9c0; border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\"><a href=\"https:\/\/www.b2brouter.net\/be\/nous-contacter\/\" target=\"_blank\" class=\"intercom-content-link font-inter\">https:\/\/www.b2brouter.net\/be\/nous-contacter\/<\/a><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\">Codabox<\/p>\n<\/td>\n<td style=\"border-left: 1px solid #c6c9c0; border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\"><a href=\"mailto:helpdesk@codabox.com\" target=\"_blank\" class=\"intercom-content-link font-inter\">helpdesk@codabox.com<\/a><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\">Comax<\/p>\n<\/td>\n<td style=\"border-left: 1px solid #c6c9c0; border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\"><a href=\"mailto:support@comax.be\" target=\"_blank\" class=\"intercom-content-link font-inter\">support@comax.be<\/a><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\">Crossinx (Unifiedpost Group)<\/p>\n<\/td>\n<td style=\"border-left: 1px solid #c6c9c0; border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\"><a href=\"mailto:info@unifiedpost.com\" target=\"_blank\" class=\"intercom-content-link font-inter\">info@unifiedpost.com<\/a><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\">Digiteal<\/p>\n<\/td>\n<td style=\"border-left: 1px solid #c6c9c0; border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\"><a href=\"mailto:support@digiteal.eu\" target=\"_blank\" class=\"intercom-content-link font-inter\">support@digiteal.eu<\/a><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\">Horus<\/p>\n<\/td>\n<td style=\"border-left: 1px solid #c6c9c0; border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\"><a href=\"mailto:info@horus-software.be\" target=\"_blank\" class=\"intercom-content-link font-inter\"> info@horus-software.be<\/a><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\">Ixor<\/p>\n<\/td>\n<td style=\"border-left: 1px solid #c6c9c0; border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\"><a href=\"mailto:info@ixor.be\" target=\"_blank\" class=\"intercom-content-link font-inter\">info@ixor.be<\/a><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\">Klippa<\/p>\n<\/td>\n<td style=\"border-left: 1px solid #c6c9c0; border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\"><a href=\"mailto:support@klippa.com\" target=\"_blank\" class=\"intercom-content-link font-inter\">support@klippa.com<\/a><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\">Maventa<\/p>\n<\/td>\n<td style=\"border-left: 1px solid #c6c9c0; border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\"><a href=\"https:\/\/maventa.com\/knowledge-base\/contact-information\" target=\"_blank\" class=\"intercom-content-link font-inter\">https:\/\/maventa.com\/knowledge-base\/contact-information<\/a><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\">Octopus<\/p>\n<\/td>\n<td style=\"border-left: 1px solid #c6c9c0; border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\"><a href=\"mailto:support@octopus.be\" target=\"_blank\" class=\"intercom-content-link font-inter\">support@octopus.be<\/a><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\">Onfact<\/p>\n<\/td>\n<td style=\"border-left: 1px solid #c6c9c0; border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\"><a href=\"mailto:support@onfact.be\" target=\"_blank\" class=\"intercom-content-link font-inter\">support@onfact.be<\/a><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\">Odoo<\/p>\n<\/td>\n<td style=\"border-left: 1px solid #c6c9c0; border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\"><a href=\"mailto:peppol@odoo.com\" target=\"_blank\" class=\"intercom-content-link font-inter\">peppol@odoo.com<\/a><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p class=\"no-margin font-inter\">If you are unable to find the contact information for your current provider, please check their website or reach out to their customer support for guidance.<\/p>\n<p class=\"no-margin font-inter\">\n<h2 class=\"font-degular\" id=\"h_a47692a0d6\">Step 2: Register with Accountable<\/h2>\n<p class=\"no-margin font-inter\">Once you&#8217;ve unregistered from your current provider, you can easily register with Accountable in just a few simple steps:<\/p>\n<ol>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Go to <b>Settings<\/b> \u2192 <b>Peppol<\/b> in your Accountable app.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Click <b>Start registration<\/b>.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Complete the form and click <b>Save<\/b>.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Scan your ID document (both sides) and take a selfie.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Wait for your status to change to <b>Active<\/b> in the app. Once active, you\u2019re ready to send and receive invoices directly in Accountable!<\/p>\n<\/li>\n<\/ol>\n<p class=\"no-margin font-inter\">\n<p class=\"no-margin font-inter\">Read our <b><a href=\"https:\/\/help.accountable.eu\/en\/articles\/11106031-how-to-register-on-the-peppol-network\" target=\"_blank\" class=\"intercom-content-link font-inter\">dedicated article<\/a><\/b> for detailed information.<\/p>\n<p class=\"no-margin font-inter\">\n<h2 class=\"font-degular\" id=\"h_915a4646ce\">What happens to invoices received through your previous access point?<\/h2>\n<p class=\"no-margin font-inter\">When you switch your Peppol access point to Accountable, <b>invoices you previously received through your old provider are not automatically transferred to Accountable<\/b>. Each access point manages its own data independently, so your past invoices will remain with your previous provider.<\/p>\n<p class=\"no-margin font-inter\">To add those invoices to Accountable, you will need to <b>import them manually<\/b>. You can do this by downloading your invoices from your previous provider and importing them into Accountable. <\/p>\n<div class=\"intercom-interblocks-table-container\">\n<table role=\"presentation\" style=\"border: 1px solid #c6c9c0; border-radius: 6px; border-collapse: separate; border-spacing: 0;\">\n<tbody>\n<tr>\n<td style=\"background-color: #feedaf80; padding: 8px;\">\n<p class=\"no-margin font-inter\">\ud83d\udca1 <b>Tip:<\/b> Before unregistering from your current access point, make sure to download or save any invoices you want to keep, so you can import them into Accountable afterwards.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p class=\"no-margin font-inter\">\n<p class=\"no-margin font-inter\"><b>Need Help?<\/b><br \/>If you have any questions or need assistance with the unregistration or registration process, feel free to contact our support team at <a href=\"mailto:support@accountable.eu\" target=\"_blank\" class=\"intercom-content-link font-inter\">support@accountable.eu<\/a><\/p>\n<p class=\"no-margin font-inter\">\n<div class=\"intercom-interblocks-callout\" style=\"background-color: #feedaf80; border-color: #fbc91633;\">\n<p class=\"no-margin font-inter\"><b>Important: We can\u2019t handle the unsubscription with another provider on your behalf. Please contact them directly to arrange this.<\/b><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Unregister from your Peppol access point and switch to Accountable to manage your invoices directly in the app. Follow our simple steps to get started!<\/p>\n","protected":false},"featured_media":0,"template":"","help_label":[544],"class_list":["post-20180","help_center","type-help_center","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to unregister from your current Peppol access point and switch to Accountable - Accountable<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.accountable.eu\/en-be\/help-center\/how-to-unregister-from-your-current-peppol-access-point-and-switch-to-accountable\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to unregister from your current Peppol access point and switch to Accountable - 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