{"id":20251,"date":"2025-12-26T12:15:48","date_gmt":"2025-12-26T11:15:48","guid":{"rendered":"https:\/\/www.accountable.eu\/help-center\/how-to-check-if-your-client-is-registered-on-the-peppol-network-before-sending-an-e-invoice\/"},"modified":"2026-05-07T10:19:21","modified_gmt":"2026-05-07T08:19:21","slug":"how-to-check-if-your-client-is-registered-on-the-peppol-network-before-sending-an-e-invoice","status":"publish","type":"help_center","link":"https:\/\/www.accountable.eu\/en-be\/help-center\/how-to-check-if-your-client-is-registered-on-the-peppol-network-before-sending-an-e-invoice\/","title":{"rendered":"How to check if your client is registered on the Peppol network before sending an e-invoice ?"},"content":{"rendered":"

Before you send an e-invoice via the Peppol network, it’s crucial to ensure that your client is registered. <\/p>\n

\n

\u26a0\ufe0f If your clients aren\u2019t registered on Peppol, you won’t be able to send them invoices via the Peppol network. <\/b><\/p>\n<\/div>\n

\n

1. How can I check if my client is on Peppol?<\/b><\/h1>\n

\n

When creating a new invoice in the Accountable app and selecting the option to send it via Peppol, the system will automatically check whether your client\u2019s VAT number is linked to a valid Peppol address.<\/p>\n

\n

You can also search your client with their VAT number on the Peppol Directory<\/a> to see if they are registered on Peppol. <\/p>\n

\n

\n

2. What can I do if my client is not found?<\/b><\/h2>\n

If the system indicates that your client is not registered on Peppol, follow these steps:<\/p>\n

    \n
  1. \n

    Contact your client<\/b> to confirm whether they are connected to Peppol.<\/p>\n<\/li>\n

  2. \n

    Ask for the exact VAT number<\/b> they\u2019re registered with to ensure there are no mistakes.<\/p>\n<\/li>\n<\/ol>\n

    If your client is not yet connected, you can suggest that they register through an official Peppol provider to start receiving Peppol e-invoices.<\/p>\n

    \n

    3. What if I send a Peppol e-invoice anyway?<\/b><\/h2>\n

    If you try to send an invoice via Peppol to a client who isn\u2019t registered, the delivery will fail. You will receive an error message in Accountable<\/b>, and the invoice will not be delivered through the Peppol network.<\/p>\n

    At this point, you\u2019ll need to choose an alternative delivery method, such as sending the invoice by email<\/b>.<\/p>\n

    \n

    By checking your client\u2019s Peppol registration status in advance, you can avoid delivery failures and delays in your invoicing process.<\/p>\n

    \n

    \n

    If you have any further questions, feel free to reach out to us at support@accountable.eu<\/a><\/b>.<\/p>\n","protected":false},"excerpt":{"rendered":"

    Before sending an e-invoice via Peppol, it’s important to verify whether your client is registered on this network. Here’s how to check.<\/p>\n","protected":false},"featured_media":0,"template":"","class_list":["post-20251","help_center","type-help_center","status-publish","hentry"],"acf":[],"yoast_head":"\nHow to check if your client is registered on the Peppol network before sending an e-invoice ? - Accountable<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.accountable.eu\/en-be\/help-center\/how-to-check-if-your-client-is-registered-on-the-peppol-network-before-sending-an-e-invoice\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to check if your client is registered on the Peppol network before sending an e-invoice ? - Accountable\" \/>\n<meta property=\"og:description\" content=\"Before sending an e-invoice via Peppol, it's important to verify whether your client is registered on this network. 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