{"id":20523,"date":"2025-12-26T12:15:59","date_gmt":"2025-12-26T11:15:59","guid":{"rendered":"https:\/\/www.accountable.eu\/help-center\/is-my-client-exonerated\/"},"modified":"2026-05-07T10:19:24","modified_gmt":"2026-05-07T08:19:24","slug":"is-my-client-exonerated","status":"publish","type":"help_center","link":"https:\/\/www.accountable.eu\/en-be\/help-center\/is-my-client-exonerated\/","title":{"rendered":"Is my client exonerated?"},"content":{"rendered":"<p class=\"intercom-align-left\"><b>Good to know before ticking the &#8220;exonerated&#8221; box when adding a client:<\/b><\/p>\n<p class=\"intercom-align-left\">Exonerated customers are customers who do not need to pay VAT due to a special status, such as embassies. It is therefore important to check that you do not tick this box by mistake. (this is important, for example, for your annual clients list).<\/p>\n<p class=\"intercom-align-left\">If you mean that your customer is a private individual: do not tick the &#8220;exonerated&#8221; box and simply do not fill in a VAT number: your customer will be marked as a private individual.\u00a0<\/p>\n<p class=\"intercom-align-left\"><b>If you checked &#8220;exonerated&#8221; because you wanted to charge 0% VAT on a specific item or invoice, the correct way to proceed is probably one of these :<\/b><\/p>\n<ol>\n<li>\n<p class=\"no-margin\">If you are a franchisee, the VAT will automatically go to 0%&#8230;<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">If the customer is outside Belgium, VAT at 0% will be the default rate.<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">If you are under the reverse charge procedure (co-contractor) in the construction industry, make sure that your items are marked as &#8220;services&#8221; and not as &#8220;goods&#8221;, and select 0% VAT<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">If you are subject to VAT and only pass on an expense to a customer, you must also charge VAT to that customer.<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">If you would like to apply 0% VAT for any other reason, please contact our support department.<\/p>\n<\/li>\n<\/ol>\n<p class=\"intercom-align-left\">If you have any questions about this or any other subject, please feel free to contact us in the chat. We are here to help you \ud83e\udd17<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Careful read this if you&#8217;re not sure!<\/p>\n","protected":false},"featured_media":0,"template":"","class_list":["post-20523","help_center","type-help_center","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Is my client exonerated? - Accountable<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.accountable.eu\/en-be\/help-center\/is-my-client-exonerated\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Is my client exonerated? - Accountable\" \/>\n<meta property=\"og:description\" content=\"Careful read this if you&#039;re not sure!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.accountable.eu\/en-be\/help-center\/is-my-client-exonerated\/\" \/>\n<meta property=\"og:site_name\" content=\"Accountable\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-07T08:19:24+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.accountable.eu\\\/en-be\\\/help-center\\\/is-my-client-exonerated\\\/\",\"url\":\"https:\\\/\\\/www.accountable.eu\\\/en-be\\\/help-center\\\/is-my-client-exonerated\\\/\",\"name\":\"Is my client exonerated? 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