{"id":29262,"date":"2026-08-07T10:04:00","date_gmt":"2026-08-07T08:04:00","guid":{"rendered":"https:\/\/www.accountable.eu\/help-center\/im-franchisee-but-selected-exempt-in-accountable-what-now\/"},"modified":"2026-08-24T17:27:13","modified_gmt":"2026-08-24T15:27:13","slug":"im-franchisee-but-selected-exempt-in-accountable-what-now","status":"publish","type":"help_center","link":"https:\/\/www.accountable.eu\/en-be\/help-center\/im-franchisee-but-selected-exempt-in-accountable-what-now\/","title":{"rendered":"I&#8217;m Franchisee but selected Exempt in Accountable \u2013 What now?"},"content":{"rendered":"<h2 class=\"font-degular\" id=\"intro\">Correcting a wrong VAT type in Accountable: A step-by-step guide<\/h2>\n<p class=\"no-margin font-inter\">As a self-employed professional, having the correct VAT type in Accountable is essential for accurate tax reporting. If you are actually a <b>Franchisee<\/b> (a small business with a yearly turnover below \u20ac25,000) but mistakenly selected <b>Exempt<\/b> in Accountable, the good news is that both types work <b>without VAT<\/b> on your invoices. The correction is therefore mostly a settings adjustment, with no VAT to refund to your clients.<\/p>\n<p class=\"no-margin font-inter\">\n<p class=\"no-margin font-inter\">In this article, we&#8217;ll walk you through the steps to correct the error and make sure your VAT type is set up properly.<\/p>\n<p class=\"no-margin font-inter\">\n<div class=\"intercom-interblocks-table-container\">\n<table role=\"presentation\" style=\"border: 1px solid #c6c9c0; border-radius: 6px; border-collapse: separate; border-spacing: 0;\">\n<tbody>\n<tr>\n<td style=\"background-color: #feedaf80; padding: 8px;\">\n<p class=\"intercom-align-center no-margin font-inter\">\u26a0\ufe0f<b> Before taking any steps, first verify your VAT type on Intervat.<\/b> Follow our step-by-step guide here: <b><a href=\"https:\/\/help.accountable.eu\/en\/articles\/11036503-how-to-verify-your-vat-type-when-setting-up-your-account-on-accountable\" target=\"_blank\" class=\"intercom-content-link font-inter\">How to verify your VAT type when setting up your account on Accountable<\/a><\/b><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p class=\"no-margin font-inter\">\n<h3 class=\"font-degular\" id=\"consequences\">Selecting the wrong VAT type can lead to a few issues, including:<\/h3>\n<ul>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\"><b>Wrong obligations shown in the app<\/b>: As &#8220;Exempt&#8221;, Accountable does not expect you to submit a yearly client listing. But as a Franchisee, you are required to submit one, so you may miss this obligation.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\"><b>Incorrect invoice mentions<\/b>: The legal text shown on your invoices differs per VAT type. With the wrong type, your invoices may reference the Article 44 exemption instead of the Franchise scheme that actually applies to you.<\/p>\n<\/li>\n<\/ul>\n<p class=\"no-margin font-inter\">Correcting your VAT type promptly keeps your account accurate and your invoices compliant.<\/p>\n<hr>\n<h1 class=\"font-degular\" id=\"step1\">Step 1: Credit note your invoices \ud83e\uddfe<\/h1>\n<p class=\"no-margin font-inter\">Before taking any other action, cancel all invoices created under the wrong VAT type by issuing credit notes. These credit notes must be linked to the <b>current quarter<\/b>.<\/p>\n<ul>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Create credit notes for both <b>revenue<\/b> and <b>expense<\/b> invoices.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Make sure the credit notes mirror the original invoices (without VAT, exactly as they were booked).<\/p>\n<\/li>\n<\/ul>\n<div class=\"intercom-interblocks-callout\" style=\"background-color: #feedaf80; border-color: #fbc91633;\">\n<p class=\"intercom-align-center no-margin font-inter\"><b>\u26a0\ufe0f Important: make sure your VAT type is still set to &#8220;Exempt&#8221; when creating the credit notes. Do not change your VAT type yet. Only switch to &#8220;Franchisee&#8221; after all credit notes have been correctly created. If you change it too early, the credit notes will be booked under the wrong VAT type and the correction will not be valid.<\/b><\/p>\n<\/div>\n<p class=\"no-margin font-inter\">\n<div class=\"intercom-interblocks-table-container\">\n<table role=\"presentation\" style=\"border: 1px solid #c6c9c0; border-radius: 6px; border-collapse: separate; border-spacing: 0;\">\n<tbody>\n<tr>\n<td style=\"background-color: #d7efdc80; padding: 8px;\">\n<p class=\"no-margin font-inter\">Revenue<\/p>\n<\/td>\n<td style=\"background-color: #fed9db80; border-left: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\">Expenses<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"background-color: #e8e8e880; border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\">\u2705 If created in Accountable, generate a credit note from the invoice and link it to the current quarter<\/p>\n<\/td>\n<td style=\"background-color: #e8e8e880; border-left: 1px solid #c6c9c0; border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\">\u2705 Create credit notes using the same purchase invoices and link them to the current quarter<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p class=\"no-margin font-inter\">\n<div class=\"intercom-interblocks-callout\" style=\"background-color: #feedaf80; border-color: #fbc91633;\">\n<p class=\"intercom-align-center no-margin font-inter\">\ud83d\udca1 Not sure how to create a credit note? These step-by-step guides show you exactly how:<\/p>\n<p class=\"intercom-align-center no-margin font-inter\"><b>For revenue invoices:<\/b> <a href=\"https:\/\/help.accountable.eu\/en\/articles\/15702401-how-to-refund-a-client-or-cancel-an-invoice-with-a-credit-note#h_6d1f5deaa2\" target=\"_blank\" class=\"intercom-content-link font-inter\">How to refund a client or cancel an invoice with a credit note<\/a><\/p>\n<p class=\"intercom-align-center no-margin font-inter\"><b>For expense invoices:<\/b> <a href=\"https:\/\/help.accountable.eu\/en\/articles\/15912837-how-to-create-a-credit-note-for-a-previous-purchase-as-a-franchisee-or-exempt-business\" target=\"_blank\" class=\"intercom-content-link font-inter\">How to create a credit note for a previous purchase as a franchisee or exempt business<\/a><\/p>\n<\/div>\n<hr>\n<h1 class=\"font-degular\" id=\"step2\">Step 2: Upgrade your subscription \ud83d\udd01<\/h1>\n<p class=\"no-margin font-inter\">To be able to change your VAT type, upgrade your plan from Bookkeeping (GROW) to <b>Taxes<\/b> or <b>Max<\/b>.<\/p>\n<hr>\n<h1 class=\"font-degular\" id=\"step3\">Step 3: Change your VAT type in settings \u2699\ufe0f<\/h1>\n<ol>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Go to <b>Intervat<\/b> to double-check your VAT type.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">In your Accountable account, go to <b>Account &gt; Settings &gt; Taxes<\/b>.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Change your VAT type from <b>&#8220;Exempt&#8221;<\/b> to <b>&#8220;Franchisee&#8221;<\/b>.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Don&#8217;t forget to click <b>Save<\/b>.<\/p>\n<\/li>\n<\/ol>\n<div class=\"intercom-interblocks-callout\" style=\"background-color: #feedaf80; border-color: #fbc91633;\">\n<p class=\"intercom-align-center no-margin font-inter\">\u26a0\ufe0f <b>Once updated, new invoices will automatically use the correct VAT type. However, any invoices created under the wrong VAT type must be adjusted manually.<\/b><\/p>\n<\/div>\n<hr>\n<h1 class=\"font-degular\" id=\"step4\">Step 4: Adjust your past invoices \u270f\ufe0f<\/h1>\n<p class=\"no-margin font-inter\">Since both types are without VAT, there is no VAT to refund. You only need to make sure your past entries carry the correct VAT type.<\/p>\n<p class=\"no-margin font-inter\">\n<p class=\"no-margin font-inter\">\ud83d\udca1 <b>Reminder:<\/b> as a Franchisee, your invoices must show the Franchise scheme mention (the special VAT exemption scheme for small businesses), not the Article 44 exemption one, so re-issuing them with the correct VAT type keeps them compliant.<\/p>\n<p class=\"no-margin font-inter\">\n<h3 class=\"font-degular\" id=\"expenses\">For expenses:<\/h3>\n<ol>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Go to <b>Expenses<\/b> in the app.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Select each invoice booked under the wrong VAT type.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Open <b>Advanced Settings<\/b>, change the VAT type, and save.<\/p>\n<\/li>\n<\/ol>\n<h3 class=\"font-degular\" id=\"tickets\">For revenue tickets (bonnetjes):<\/h3>\n<ol>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Go to <b>Revenue &gt; Tickets<\/b>.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Select the incorrect entry.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Open <b>Advanced Settings<\/b>, update the VAT type, and save.<\/p>\n<\/li>\n<\/ol>\n<h3 class=\"font-degular\" id=\"invoices\">For official revenue invoices:<\/h3>\n<ol>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Go to <b>Revenue<\/b> and select the incorrect invoice.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Click <b>Edit<\/b>.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Update your business info and VAT type.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Delete and re-enter the items with the correct VAT type.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Save the invoice, and resend it to your client if needed.<\/p>\n<\/li>\n<\/ol>\n<hr>\n<h1 class=\"font-degular\" id=\"recap\">\u2728 Recap: correcting your VAT type from Exempt to Franchisee<\/h1>\n<div class=\"intercom-interblocks-table-container\">\n<table role=\"presentation\" style=\"border: 1px solid #c6c9c0; border-radius: 6px; border-collapse: separate; border-spacing: 0;\">\n<tbody>\n<tr>\n<td style=\"background-color: #e3e7fa80; padding: 8px;\">\n<p class=\"no-margin font-inter\"><b>Step<\/b><\/p>\n<\/td>\n<td style=\"background-color: #d7efdc80; border-left: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\"><b>Revenue<\/b><\/p>\n<\/td>\n<td style=\"background-color: #fed9db80; border-left: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\"><b>Expenses<\/b><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"background-color: #e8e8e880; border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\"><b>1. Credit note<\/b><\/p>\n<\/td>\n<td style=\"background-color: #e8e8e880; border-left: 1px solid #c6c9c0; border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\">\u2705 Generate credit notes from the invoices, link to the current quarter<\/p>\n<\/td>\n<td style=\"background-color: #e8e8e880; border-left: 1px solid #c6c9c0; border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\">\u2705 Create credit notes using the same purchase invoices, link to the current quarter<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"background-color: #e8e8e880; border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\"><b>2. Upgrade subscription<\/b><\/p>\n<\/td>\n<td style=\"background-color: #e8e8e880; border-left: 1px solid #c6c9c0; border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\">\ud83d\udd01 Upgrade from Bookkeeping (GROW) to Taxes or Max<\/p>\n<\/td>\n<td style=\"background-color: #e8e8e880; border-left: 1px solid #c6c9c0; border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\">\ud83d\udd01 Same as for revenue<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"background-color: #e8e8e880; border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\"><b>3. Change VAT type<\/b><\/p>\n<\/td>\n<td style=\"background-color: #e8e8e880; border-left: 1px solid #c6c9c0; border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\">\u2699\ufe0f Go to <b>Account &gt; Settings &gt; Taxes<\/b>, change from <b>&#8220;Exempt&#8221;<\/b> to <b>&#8220;Franchisee&#8221;<\/b>, click <b>Save<\/b><\/p>\n<\/td>\n<td style=\"background-color: #e8e8e880; border-left: 1px solid #c6c9c0; border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\">\u2699\ufe0f Same as for revenue<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"background-color: #e8e8e880; border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\"><b>4. Adjust past invoices<\/b><\/p>\n<\/td>\n<td style=\"background-color: #e8e8e880; border-left: 1px solid #c6c9c0; border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\">\u270f\ufe0f <b>Invoices<\/b>: edit from the invoice, update VAT type, re-enter items, save. Make sure the correct legal mention (Franchise scheme) shows. <b>Tickets<\/b>: update via Advanced Settings<\/p>\n<\/td>\n<td style=\"background-color: #e8e8e880; border-left: 1px solid #c6c9c0; border-top: 1px solid #c6c9c0; padding: 8px;\">\n<p class=\"no-margin font-inter\">\u270f\ufe0f Open each affected invoice, change the VAT type via Advanced Settings, save<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p class=\"no-margin font-inter\">\n<p class=\"no-margin font-inter\"><b>\ud83d\udce7 Still have questions? Reach out to us, we&#8217;re happy to help! \ud83d\udc9c<\/b><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Step-by-step guide to correct your VAT type in Accountable when you are a Franchisee (small business) but mistakenly selected Exempt.<\/p>\n","protected":false},"featured_media":0,"template":"","help_label":[448,481],"class_list":["post-29262","help_center","type-help_center","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>I&#039;m Franchisee but selected Exempt in Accountable \u2013 What now? - Accountable<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.accountable.eu\/en-be\/help-center\/im-franchisee-but-selected-exempt-in-accountable-what-now\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I&#039;m Franchisee but selected Exempt in Accountable \u2013 What now? 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