{"id":30804,"date":"2026-08-20T12:43:56","date_gmt":"2026-08-20T10:43:56","guid":{"rendered":"https:\/\/www.accountable.eu\/help-center\/how-do-i-update-my-phone-number-%f0%9f%93%b1\/"},"modified":"2026-08-24T17:27:32","modified_gmt":"2026-08-24T15:27:32","slug":"how-do-i-update-my-phone-number-%f0%9f%93%b1","status":"publish","type":"help_center","link":"https:\/\/www.accountable.eu\/en-be\/help-center\/how-do-i-update-my-phone-number-%f0%9f%93%b1\/","title":{"rendered":"How do I update my phone number? \ud83d\udcf1"},"content":{"rendered":"<h2 class=\"font-degular\" id=\"h_1fac73aacd\">Overview<\/h2>\n<p class=\"no-margin font-inter\">Keeping your phone number up to date is important. It ensures that you:<\/p>\n<ul>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Receive important security notifications<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Can approve transactions securely<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Maintain full control over your Accountable Banking account<\/p>\n<\/li>\n<\/ul>\n<p class=\"no-margin font-inter\">Depending on your account setup and access level, you will automatically be guided through the appropriate verification process. This helps protect your account from unauthorized access.<\/p>\n<p class=\"no-margin font-inter\">\n<p class=\"no-margin font-inter\">In this article, you\u2019ll learn how to update your phone number using:<\/p>\n<ul>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Identity verification<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">A registered device (e.g. authenticator app)<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">A registered email address<\/p>\n<\/li>\n<\/ul>\n<h2 class=\"font-degular\" id=\"h_8bca1243c3\">General steps to start the update<\/h2>\n<ol>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Open the <b>\u201c<a href=\"https:\/\/link.swan.io\/edit-phone\" target=\"_blank\" class=\"intercom-content-link font-inter\">Update phone number<\/a>\u201d l<\/b>ink from your mobile device.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Enter your old phone number (if requested).<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Enter your new phone number.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Enter the verification code sent via SMS to your new phone number.<\/p>\n<\/li>\n<\/ol>\n<p class=\"no-margin font-inter\">From there, the system will guide you through one of the following verification methods.<\/p>\n<p class=\"no-margin font-inter\">\n<h2 class=\"font-degular\" id=\"h_229f3d08d4\">Option 1: Using identity verification<\/h2>\n<p class=\"no-margin font-inter\">After entering your new phone number:<\/p>\n<ol>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">You will receive a text message with a verification link (this may take a few minutes).<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Click the link in the SMS.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Complete the identity verification process.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Confirm your identity using one of the following methods:<\/p>\n<ul>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">The passcode you registered<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Your enabled biometrics (Face ID \/ fingerprint)<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">The code from your authenticator app<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<h2 class=\"font-degular\" id=\"h_c70dd62b7d\">Option 2: Using a registered device (e.g. authenticator app)<\/h2>\n<ol>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Click the update link from your mobile device.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Enter your new phone number.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Enter the SMS verification code sent to your new number.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Confirm your identity using:<\/p>\n<ul>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Your registered passcode<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Your enabled biometrics<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">The code from your authenticator app<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<h2 class=\"font-degular\" id=\"h_cc10b70ad2\">Option 3: Using your registered email address<\/h2>\n<ol>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Click the update link from your mobile device.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Enter your old phone number.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Enter your new phone number.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Enter the SMS verification code sent to your new number.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Enter the verification key sent to your registered email address.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Confirm your identity using:<\/p>\n<ul>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Your registered passcode<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Your enabled biometrics<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">The code from your authenticator app<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<h2 class=\"font-degular\" id=\"h_e7a1de4726\">Confirmation of your phone number change<\/h2>\n<p class=\"no-margin font-inter\">Once the verification process is completed:<\/p>\n<ul>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">You will receive an email confirmation about the phone number change.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Please check your inbox (including spam folder).<\/p>\n<\/li>\n<\/ul>\n<p class=\"no-margin font-inter\">\u203c\ufe0fIn some cases, you may receive an additional email asking for further information.<br \/>Please respond quickly to avoid delays.<\/p>\n<p class=\"no-margin font-inter\">\n<h2 class=\"font-degular\" id=\"h_218e9b2e30\">Need help?<\/h2>\n<p class=\"no-margin font-inter\">If you experience issues during the process, please contact our Support Team; we are happy to help!\ud83d\ude80<\/p>\n<p class=\"no-margin font-inter\">\n<p class=\"no-margin font-inter\">\n<p class=\"no-margin font-inter\">\n","protected":false},"excerpt":{"rendered":"<p>Overview Keeping your phone number up to date is important. It ensures that you: Receive important security notifications Can approve transactions securely Maintain full control over your Accountable Banking account Depending on your account setup and access level, you will automatically be guided through the appropriate verification process. This helps protect your account from unauthorized [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","help_label":[523,532],"class_list":["post-30804","help_center","type-help_center","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How do I update my phone number? \ud83d\udcf1 - Accountable<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.accountable.eu\/en-be\/help-center\/how-do-i-update-my-phone-number-%f0%9f%93%b1\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How do I update my phone number? \ud83d\udcf1 - Accountable\" \/>\n<meta property=\"og:description\" content=\"Overview Keeping your phone number up to date is important. 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