{"id":31075,"date":"2026-08-21T03:30:45","date_gmt":"2026-08-21T01:30:45","guid":{"rendered":"https:\/\/www.accountable.eu\/help-center\/how-to-correct-or-amend-a-peppol-invoice-after-it-has-been-sent\/"},"modified":"2026-08-21T03:30:45","modified_gmt":"2026-08-21T01:30:45","slug":"how-to-correct-or-amend-a-peppol-invoice-after-it-has-been-sent","status":"publish","type":"help_center","link":"https:\/\/www.accountable.eu\/en-be\/help-center\/how-to-correct-or-amend-a-peppol-invoice-after-it-has-been-sent\/","title":{"rendered":"How to correct or amend a Peppol invoice after it has been sent"},"content":{"rendered":"

Sent a Peppol invoice and spotted a mistake? A wrong amount, an incorrect VAT rate, a missing line item \u2014 it happens. Here’s how to handle it properly.<\/p>\n

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\u26a0\ufe0f You cannot edit or “recall” a Peppol invoice once it has been sent.<\/b> Peppol invoices are legally binding electronic documents. Once delivered to your client’s access point, they can’t be modified or retracted. The correct approach is to issue a credit note and, if needed, send a new corrected invoice.<\/p>\n

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Step 1 \u2014 Create a credit note for the original invoice<\/b><\/p>\n

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  1. \n

    Go to Income<\/b> in the app or web version.<\/p>\n<\/li>\n

  2. \n

    Find the original invoice you want to correct.<\/p>\n<\/li>\n

  3. \n

    Click on the invoice, then select “Edit”<\/b>.<\/p>\n<\/li>\n

  4. \n

    Since the invoice was already marked as sent, Accountable will automatically ask if you’d like to generate a credit note linked to the original invoice \u2014 with the same amounts reversed (negative).<\/p>\n<\/li>\n

  5. \n

    If only part of the invoice needs correcting (e.g. one line item was wrong), you can adjust the credit note amount before saving.<\/p>\n<\/li>\n<\/ol>\n

    Step 2 \u2014 Send the credit note via Peppol<\/b><\/p>\n

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    1. \n

      Once the credit note is saved, select “Save & prepare to send”<\/b>.<\/p>\n<\/li>\n

    2. \n

      The credit note will be delivered to your client through Peppol, just like the original invoice was.<\/p>\n<\/li>\n

    3. \n

      Your client receives it automatically on their Peppol access point.<\/p>\n<\/li>\n<\/ol>\n

      Step 3 \u2014 Issue a new corrected invoice (if needed)<\/b><\/p>\n

      If the invoice wasn’t meant to be fully cancelled \u2014 for example, only the VAT rate or an amount was wrong \u2014 you can now create a new invoice with the correct details and send it via Peppol as usual.<\/p>\n

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      Common scenarios at a glance<\/b><\/p>\n

      \n\n\n\n\n\n\n\n
      \n

      Situation<\/p>\n<\/td>\n

      		\n

      What to do<\/p>\n<\/td>\n<\/tr>\n

      \n

      Wrong amount or VAT rate<\/p>\n<\/td>\n

      		\n

      Credit note the original \u2192 send a new invoice with the correct figures<\/p>\n<\/td>\n<\/tr>\n

      \n

      Wrong client details (name, VAT number)<\/p>\n<\/td>\n

      		\n

      Credit note the original \u2192 send a new invoice with updated details<\/p>\n<\/td>\n<\/tr>\n

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      Duplicate invoice sent<\/p>\n<\/td>\n

      		\n

      Credit note the duplicate \u2014 no new invoice needed<\/p>\n<\/td>\n<\/tr>\n

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      Forgot a discount or line item<\/p>\n<\/td>\n

      		\n

      Credit note the original \u2192 re-issue a corrected invoice<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

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      What about your VAT return?<\/b><\/p>\n

      Accountable handles this automatically. Both the original invoice and the credit note are reflected in your VAT return. If the credit note falls in the same quarter, the amounts cancel out. If it falls in a later quarter, it will reduce your reported turnover in that period.<\/p>\n

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      Good to know<\/b><\/p>\n