{"id":37712,"date":"2026-10-31T02:34:42","date_gmt":"2026-10-31T01:34:42","guid":{"rendered":"https:\/\/www.accountable.eu\/help-center\/how-to-view-your-virtual-and-physical-card-details-including-pin-for-physical-cards-3\/"},"modified":"2026-10-31T02:34:42","modified_gmt":"2026-10-31T01:34:42","slug":"how-to-view-your-virtual-and-physical-card-details-including-pin-for-physical-cards-3","status":"publish","type":"help_center","link":"https:\/\/www.accountable.eu\/en-be\/help-center\/how-to-view-your-virtual-and-physical-card-details-including-pin-for-physical-cards-3\/","title":{"rendered":"How to view your virtual and physical card details (including PIN for physical cards)"},"content":{"rendered":"<p class=\"no-margin font-inter\">You can view the details of your Accountable Banking cards directly from the Bank page in Accountable. Virtual cards show the card number, expiration date, and CVC code. Physical cards also include a PIN code, which you can view after completing identification via the Swan portal.<\/p>\n<div class=\"intercom-interblocks-callout\" style=\"background-color: #e8e8e880;border-color: #73737633\">\n<p class=\"intercom-align-center no-margin font-inter\">\u26a0\ufe0f <b>Important:<\/b><\/p>\n<ul>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Only <b>physical cards<\/b> have a PIN code.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\"><b>Virtual cards do not have a PIN code.<\/b><\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Card details and PIN <b>cannot be viewed directly in Accountable<\/b>; identification via the Swan portal is required.<\/p>\n<\/li>\n<\/ul>\n<\/div>\n<p class=\"no-margin font-inter\">This article covers how to view your virtual card details, how to view your physical card details and PIN, and a security reminder for handling that information safely.<\/p>\n<p class=\"no-margin font-inter\">\u200b<\/p>\n<h1 class=\"font-degular\" id=\"h_3866730a4c\">How do I view my virtual card details?<\/h1>\n<ol>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Open the <b>Accountable app<\/b> and go to the <b>Bank page<\/b>.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Tap the <b>cards icon<\/b> in the top-right corner.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">You will see your <b>virtual card<\/b> listed.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Tap <b>Card details<\/b>.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">You will be redirected to <b>Swan<\/b> to complete <b>identification<\/b>.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Once identified, you can view your virtual card details:<\/p>\n<ul>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Card number<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Expiration date<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">CVC code<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<div class=\"intercom-container intercom-align-center\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/downloads.intercomcdn.com\/i\/o\/c9wnmh12\/2103630037\/a4891f15bc1598a82239dd3c769b\/2D2FB4BE-F3E7-4638-839C-E83976F12A18_1_101_o.jpeg?expires=1793469600&amp;signature=8c12e8d1ad5c5945d4524b86612bfbffee5dbec1c9309b7f00b0ba3f0e3cc18b&amp;req=diEnFc99nYFcXvMW3nq%2BgTMItYTdx4HlV0UkQR9jiP61OAy4BuX98G8B41tx%0AR71JjF42dclnVIEIfUAMd00%2FM3A%3D%0A\" width=\"300\" height=\"649\" style=\"height: auto\"><\/div>\n<div class=\"intercom-interblocks-callout\" style=\"background-color: #e8e8e880;border-color: #73737633\">\n<p class=\"intercom-align-center no-margin font-inter\">Note: Virtual cards <b>do not have a PIN<\/b>.<\/p>\n<\/div>\n<p class=\"no-margin font-inter\">\u200b<\/p>\n<h1 class=\"font-degular\" id=\"h_8cdf85842b\">How do I view my physical card details and PIN?<\/h1>\n<ol>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">On the <b>Bank page<\/b> in Accountable, tap the <b>cards icon<\/b>.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Scroll down to the <b>Physical card<\/b> section.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Tap <b>Card details<\/b> or <b>View PIN<\/b>.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">You will be redirected to <b>Swan<\/b> to complete <b>identification<\/b>.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">After completing identification, you can view:<\/p>\n<ul>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Card number<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Expiration date<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">CVC code<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\"><b>PIN code<\/b><\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<div class=\"intercom-container intercom-align-center\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/downloads.intercomcdn.com\/i\/o\/c9wnmh12\/2103626490\/6dc2fae864d8503dbfaf3bcc51b2\/D364488D-4F4E-4530-9FE7-5766717F8EFD_1_101_o.jpeg?expires=1793469600&amp;signature=83745cf54717ee4446da31fb2daee9d4a60829456b5386890a0a511e9261fb0a&amp;req=diEnFc98m4VWWfMW3nq%2BgRWiyBCI73E01eAOTUyMVJGulcwgmjAF7HA0zc64%0AKQ8yV62ydZBufLao9OmhzYEse7A%3D%0A\" width=\"300\" height=\"649\" style=\"height: auto\"><\/div>\n<div class=\"intercom-interblocks-callout\" style=\"background-color: #e8e8e880;border-color: #73737633\">\n<p class=\"intercom-align-center no-margin font-inter\">Note: Only the physical card includes a PIN.<\/p>\n<\/div>\n<p class=\"no-margin font-inter\">\u200b<\/p>\n<h1 class=\"font-degular\" id=\"h_67f3e3dffe\">Security reminder<\/h1>\n<ul>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Always view card details or your PIN in a <b>private and secure environment<\/b>.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Never share your PIN with anyone.<\/p>\n<\/li>\n<\/ul>\n<p class=\"no-margin font-inter\">\u200b<\/p>\n<h1 class=\"font-degular\" id=\"h_14c9753b36\">Key takeaways<\/h1>\n<ul>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Virtual cards show the card number, expiration date, and CVC code; they do not have a PIN.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Physical cards include a PIN code in addition to the standard card details.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Identification via the Swan portal is required to view any card details or PIN.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Always view sensitive card information in a private and secure environment, and never share your PIN.<\/p>\n<\/li>\n<\/ul>\n<p class=\"no-margin font-inter\">Need help? Chat with us or email support@accountable.eu, we&#8217;re happy to help.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You can view the details of your virtual and physical Accountable Banking cards in the Accountable App or in the webversion<\/p>\n","protected":false},"featured_media":0,"template":"","help_label":[523,580],"class_list":["post-37712","help_center","type-help_center","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to view your virtual and physical card details (including PIN for physical cards) - Accountable<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.accountable.eu\/en-be\/help-center\/how-to-view-your-virtual-and-physical-card-details-including-pin-for-physical-cards-3\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to view your virtual and physical card details (including PIN for physical cards) - 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