On web & mobile:<\/b> Settings \u2192 Bank settings \u2192 select the bank account \u2192 Automatic matching.<\/p>\n Even with automatic matching on, Accountable can occasionally match incorrectly, or a transaction may not have been picked up yet. In that case, you can link (or re-link) it yourself.<\/p>\n \u200b<\/p>\n Open the expense and go to the Payment<\/b> section. Every user has two options here:<\/p>\n “Paid”<\/p>\n<\/li>\n “Unpaid”<\/p>\n<\/li>\n<\/ul>\n You cannot manually select a “Pending” status. It is applied automatically by Accountable in specific cases (see below). This behaviour is the same on mobile and web.<\/p>\n \u2139\ufe0f A “Pending” status can appear on its own if a linked bank transaction hasn’t fully settled yet. This can happen with any connected bank account, not just Accountable Banking,it’s not something you set yourself.<\/p>\n<\/div>\n For Accountable Banking users:<\/b> “Pending” also appears automatically when an expense is paid by direct debit (a SEPA mandate on your Accountable Banking account) and there’s no payment evidence yet. You’ll see a short explanatory note when this happens. Linking a transaction works exactly the same whatever status is shown.<\/p>\n<\/div>\n \u200b<\/p>\n The linking control lives in the Payment<\/b> section, labelled “How was this expense paid?”<\/b>. The flow differs slightly between mobile and web.<\/p>\n \u200b<\/p>\n Tap “How was this expense paid?”<\/b>. A full-screen “Link payments”<\/b> sheet opens.<\/p>\n<\/li>\n Make sure “Linked accounts”<\/b> is selected (the other options are “Cash” and “Paid by other account”).<\/p>\n<\/li>\n Use the search bar and filters (main account, card, positive\/negative\u2026) to narrow the list.<\/p>\n<\/li>\n Tick the right transaction, then tap “Save”<\/b>.<\/p>\n<\/li>\n<\/ol>\n \u200b<\/p>\n Click the “How was this expense paid?”<\/b> field. A searchable list opens right inside the form.<\/p>\n<\/li>\n Type to search (nothing shows until you do).<\/p>\n<\/li>\n<\/ol>\n \u2728 Even faster – accept our suggestion.<\/b> When we spot a likely match, we show it as a card right in the expense, with the transaction’s details. Just tap\/click “Link” to confirm, or “Dismiss” to reject it. Accepting a suggestion also marks the expense as Paid. This works the same on mobile and web.<\/p>\n<\/div>\n For Accountable Banking users (web):<\/b> if an expense is still unpaid and in euros, you’ll also see an “Add to basket” option. This is different from linking: instead of matching an existing transaction, it lets you actually pay the expense from your Accountable Banking account. Use linking to reconcile a payment that already happened; use “Add to basket” to make the payment.<\/p>\n<\/div>\n \u200b<\/p>\n Each linked transaction appears as a small card with a trash icon. Tap or click it to unlink. This works the same on mobile and web.<\/p>\n \u200b<\/p>\n To swap one transaction for another:<\/p>\n On mobile:<\/b> reopen the “How was this expense paid?”<\/b> sheet. Your current transaction is already ticked. Untick it, tick the new one, and tap “Save”<\/b>.<\/p>\n<\/li>\n On web:<\/b> first remove the current transaction using its trash icon, then reopen the field and pick the new one. Selecting a new transaction does not automatically remove the old one, so you need to delete it first.<\/p>\n<\/li>\n<\/ul>\n \u200b<\/p>\n \u200b<\/p>\n A few common reasons this happens:<\/p>\n The transaction has not synced from your bank yet. This can take some time depending on your bank.<\/p>\n<\/li>\n The bank account it came from is not connected to Accountable yet.<\/p>\n<\/li>\n You have not searched yet. On web, you must type before results appear. On mobile, use the search bar and filters to widen the list.<\/p>\n<\/li>\n<\/ul>\n \u200b<\/p>\n You can link more than one bank transaction to a single expense (for example, an expense paid in two instalments). On both mobile and web, a progress bar shows how much is still “left to link”, when it is “fully linked”, and warns you if you have linked too much.<\/p>\n \u200b<\/p>\n![](\"https:\/\/downloads.intercomcdn.com\/i\/o\/c9wnmh12\/2646807969\/f18b187adfd7e3c7f693b35d7dd9\/Capture%2Bd-E2-80-99e-CC-81cran%2B2026-08-28%2Ba-CC-80%2B11_07_03.png?expires=1793469600&signature=a26028e4184ceb37891d9a9546baa003ced1c0c0e157b99aaeb393db5d50e8e7&req=diYjEMF%2BmohZUPMW3nq%2BgV6EQ%2F11l05pxttqPLO9ejSx7Er8EC66eT1T%2FENn%0A3USPSGAsk4cszV5opcuRURV89z8%3D%0A\")
<\/div>\n<\/li>\n<\/ul>\n\ud83d\udc49 How do I set the payment status?<\/h1>\n
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<\/div>\n\ud83d\udc49 How do I link a bank transaction to an expense?<\/h1>\n
On mobile<\/h2>\n
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On web<\/h2>\n
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\n \n ![](\"https:\/\/downloads.intercomcdn.com\/i\/o\/c9wnmh12\/2637228992\/4ed6780fe3aec332c02d209996ed\/Capture%2Bd-E2-80-99e-CC-81cran%2B2026-08-28%2Ba-CC-80%2B10_33_09.png?expires=1793469600&signature=fff8a6fbcadddd92c2f0e47e499dd0332aac8a93469304df90d61934378235f0&req=diYkEct8lYhWW%2FMW3nq%2BgdPgD61jydsThnIJnthV86C7S%2Bn9SzVBh%2Bo0tfef%0AlPQo2QzbvCfxOeQg6Z8gv%2FWyloI%3D%0A\")
<\/div>\n<\/td>\n\n ![](\"https:\/\/downloads.intercomcdn.com\/i\/o\/c9wnmh12\/2637229274\/41b77b84269deb8ddbf56aa58d5c\/Capture%2Bd-E2-80-99e-CC-81cran%2B2026-08-28%2Ba-CC-80%2B11_08_41.png?expires=1793469600&signature=63b505b4d0a0381b55dc51c404b53a1d8c4192a1b962c32433a4940258b95e06&req=diYkEct8lINYXfMW3nq%2BgdrCWQXRfg5Mhl0iNO5pjN7Sf906RxhpCgVj0UWB%0AVwZQKEhvR23utTxN6QKCIQSfZL4%3D%0A\")
<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n\ud83d\udd04 How do I unlink or change an existing link?<\/h1>\n
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<\/div>\n\ud83d\udd0d Why can’t I find the right transaction?<\/h1>\n
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\ud83d\udcb3 Can I link more than one transaction to a single expense?<\/h1>\n
![](\"https:\/\/downloads.intercomcdn.com\/i\/o\/c9wnmh12\/2637231225\/89ba8819e8fb14632a1176e05e62\/Capture%2Bd-E2-80-99e-CC-81cran%2B2026-08-28%2Ba-CC-80%2B11_10_45.png?expires=1793469600&signature=95b46ae87cbc25eeb71d29bcbabb6187ef6e9840f8ae95d7963f5eaa6ccafd98&req=diYkEct9nINdXPMW3nq%2BgdSAN63%2BMANr05UXUzEUCACZU4DHs26Bu8xVc%2B4g%0A1LZENBA4GB7qJB7DhVZ21bPIVPI%3D%0A\")
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