{"id":37844,"date":"2026-10-31T02:34:52","date_gmt":"2026-10-31T01:34:52","guid":{"rendered":"https:\/\/www.accountable.eu\/help-center\/how-do-i-update-my-phone-number-%f0%9f%93%b1-3\/"},"modified":"2026-10-31T02:34:52","modified_gmt":"2026-10-31T01:34:52","slug":"how-do-i-update-my-phone-number-%f0%9f%93%b1-3","status":"publish","type":"help_center","link":"https:\/\/www.accountable.eu\/en-be\/help-center\/how-do-i-update-my-phone-number-%f0%9f%93%b1-3\/","title":{"rendered":"How do I update my phone number? \ud83d\udcf1"},"content":{"rendered":"<p class=\"no-margin font-inter\">You can update the phone number linked to your Accountable Banking account directly from your mobile device. Keeping it up to date ensures that you:<\/p>\n<ul>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Receive important security notifications<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Can approve transactions securely<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Maintain full control over your Accountable Banking account<\/p>\n<\/li>\n<\/ul>\n<p class=\"no-margin font-inter\">Depending on your account setup and access level, Accountable will automatically guide you through the appropriate verification process to protect your account from unauthorised access.<\/p>\n<p class=\"no-margin font-inter\">\u200b<\/p>\n<p class=\"no-margin font-inter\">This article covers how to update your phone number using identity verification, a registered device, or your registered email address.<\/p>\n<p class=\"no-margin font-inter\">\u200b<\/p>\n<h1 class=\"font-degular\" id=\"h_8bca1243c3\">What are the general steps to start the update?<\/h1>\n<ol>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Open the <b>&#8220;<a href=\"https:\/\/link.swan.io\/edit-phone\" target=\"_blank\" class=\"intercom-content-link font-inter\">Update phone number<\/a>&#8220;<\/b> link from your mobile device.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Enter your old phone number (if requested).<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Enter your new phone number.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Enter the verification code sent via SMS to your new phone number.<\/p>\n<\/li>\n<\/ol>\n<p class=\"no-margin font-inter\">From there, the system will guide you through one of the following verification methods.<\/p>\n<p class=\"no-margin font-inter\">\u200b<\/p>\n<h1 class=\"font-degular\" id=\"h_229f3d08d4\">Option 1: Using identity verification<\/h1>\n<p class=\"no-margin font-inter\">After entering your new phone number:<\/p>\n<ol>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">You will receive a text message with a verification link (this may take a few minutes).<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Click the link in the SMS.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Complete the identity verification process.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Confirm your identity using one of the following methods:<\/p>\n<ul>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">The passcode you registered<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Your enabled biometrics (Face ID \/ fingerprint)<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">The code from your authenticator app<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p class=\"no-margin font-inter\">\u200b<\/p>\n<h1 class=\"font-degular\" id=\"h_c70dd62b7d\">Option 2: Using a registered device (e.g. authenticator app)<\/h1>\n<ol>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Click the update link from your mobile device.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Enter your new phone number.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Enter the SMS verification code sent to your new number.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Confirm your identity using:<\/p>\n<ul>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Your registered passcode<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Your enabled biometrics<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">The code from your authenticator app<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p class=\"no-margin font-inter\">\u200b<\/p>\n<h1 class=\"font-degular\" id=\"h_cc10b70ad2\">Option 3: Using your registered email address<\/h1>\n<ol>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Click the update link from your mobile device.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Enter your old phone number.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Enter your new phone number.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Enter the SMS verification code sent to your new number.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Enter the verification key sent to your registered email address.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Confirm your identity using:<\/p>\n<ul>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Your registered passcode<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Your enabled biometrics<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">The code from your authenticator app<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p class=\"no-margin font-inter\">\u200b<\/p>\n<h1 class=\"font-degular\" id=\"h_e7a1de4726\">How do I know my phone number has been updated?<\/h1>\n<p class=\"no-margin font-inter\">Once the verification process is complete:<\/p>\n<ul>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">You will receive an email confirmation of the phone number change.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Check your inbox, including your spam folder.<\/p>\n<\/li>\n<\/ul>\n<div class=\"intercom-interblocks-callout\" style=\"background-color: #e8e8e880;border-color: #73737633\">\n<p class=\"intercom-align-center no-margin font-inter\">\u203c\ufe0f In some cases, you may receive an additional email asking for further information. Respond promptly to avoid delays.<\/p>\n<\/div>\n<p class=\"no-margin font-inter\">\u200b<\/p>\n<h1 class=\"font-degular\" id=\"h_key_takeaways_en\">Key takeaways<\/h1>\n<ul>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Update your phone number from your mobile device using the <a href=\"https:\/\/link.swan.io\/edit-phone\" target=\"_blank\" class=\"intercom-content-link font-inter\">Update phone number<\/a> link.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Three verification methods are available: identity verification, a registered device, or your registered email address.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">You will receive an email confirmation once the update is complete. Check your spam folder if you do not see it.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">If you receive a follow-up email requesting more information, respond quickly to avoid delays.<\/p>\n<\/li>\n<\/ul>\n<p class=\"no-margin font-inter\">Need help? Chat with us or email support@accountable.eu, we&#8217;re happy to help.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learn how to update your Accountable Banking phone number using identity verification, a registered device, or your email.<\/p>\n","protected":false},"featured_media":0,"template":"","help_label":[597,594],"class_list":["post-37844","help_center","type-help_center","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How do I update my phone number? \ud83d\udcf1 - Accountable<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.accountable.eu\/en-be\/help-center\/how-do-i-update-my-phone-number-%f0%9f%93%b1-3\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How do I update my phone number? 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