{"id":37886,"date":"2026-10-31T02:34:55","date_gmt":"2026-10-31T01:34:55","guid":{"rendered":"https:\/\/www.accountable.eu\/help-center\/does-accountable-store-my-banking-credentials-2\/"},"modified":"2026-10-31T02:34:55","modified_gmt":"2026-10-31T01:34:55","slug":"does-accountable-store-my-banking-credentials-2","status":"publish","type":"help_center","link":"https:\/\/www.accountable.eu\/en-be\/help-center\/does-accountable-store-my-banking-credentials-2\/","title":{"rendered":"Does Accountable store my banking credentials?"},"content":{"rendered":"<p class=\"no-margin font-inter\">Accountable does <b>not<\/b> access or store your banking credentials. This article explains how bank account access is managed, what happens with ING accounts, and why this matters for your security.<\/p>\n<p class=\"no-margin font-inter\">\u200b<\/p>\n<h1 class=\"font-degular\" id=\"h_793a1368e1\">How is access to my bank account managed?<\/h1>\n<p class=\"no-margin font-inter\">Since 2019, access to most bank accounts (except ING) is handled by our trusted partner <b>Budget Insight (now Powens)<\/b>.<\/p>\n<p class=\"no-margin font-inter\">\u200b<\/p>\n<p class=\"no-margin font-inter\">Powens is a France-based company regulated under the European <b>PSD2 directive<\/b>. Powens is authorised by the French authority (<b>ACPR<\/b>) as a Third Party Provider (AISP &amp; PISP), meaning it meets strict security and compliance standards.<\/p>\n<div class=\"intercom-interblocks-callout\" style=\"background-color: #e8e8e880;border-color: #73737633\">\n<p class=\"intercom-align-center no-margin font-inter\">\ud83d\udc49 You can learn more about Powens&#8217; security measures on their website: <a href=\"https:\/\/www.powens.com\/security-compliance\/\" target=\"_blank\" class=\"intercom-content-link font-inter\">https:\/\/www.powens.com\/security-compliance\/<\/a><\/p>\n<\/div>\n<p class=\"no-margin font-inter\">\u200b<\/p>\n<h1 class=\"font-degular\" id=\"h_638f03ec8b\">What about ING accounts?<\/h1>\n<p class=\"no-margin font-inter\">Access to ING accounts works differently.<\/p>\n<p class=\"no-margin font-inter\">\u200b<\/p>\n<p class=\"no-margin font-inter\">Instead of using your banking credentials, access is granted through a signed paper mandate sent directly to ING. Your credentials are <b>never stored or shared<\/b>.<\/p>\n<p class=\"no-margin font-inter\">\u200b<\/p>\n<h1 class=\"font-degular\" id=\"h_d4598c4da1\">Why this matters<\/h1>\n<p class=\"no-margin font-inter\">By relying on regulated partners and secure access methods, Accountable ensures your sensitive banking information stays protected at all times.<\/p>\n<p class=\"no-margin font-inter\">\u200b<\/p>\n<h1 class=\"font-degular\" id=\"h_keytakeaways_en\">Key takeaways<\/h1>\n<ul>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Accountable never accesses or stores your banking credentials.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Access to most bank accounts is handled by <b>Powens<\/b>, a PSD2-regulated Third Party Provider authorised by the French <b>ACPR<\/b>.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">ING account access uses a signed paper mandate sent directly to ING, with no credentials stored or shared.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Your banking information is protected through regulated partners and secure access methods.<\/p>\n<\/li>\n<\/ul>\n<p class=\"no-margin font-inter\">Need help? Chat with us or email support@accountable.eu, we&#8217;re happy to help.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>No, your banking credentials are never stored<\/p>\n","protected":false},"featured_media":0,"template":"","help_label":[523,626],"class_list":["post-37886","help_center","type-help_center","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Does Accountable store my banking credentials? - Accountable<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.accountable.eu\/en-be\/help-center\/does-accountable-store-my-banking-credentials-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Does Accountable store my banking credentials? 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