La date de cr\u00e9ation de la facture<\/p>\n<\/li>\n
La date d\u2019envoi via Peppol<\/p>\n<\/li>\n
D\u2019\u00e9ventuelles erreurs survenues lors de l\u2019envoi<\/p>\n<\/li>\n<\/ul>\n
Si la facture appara\u00eet comme envoy\u00e9e avec succ\u00e8s mais que votre client ne l\u2019a toujours pas re\u00e7ue, notre \u00e9quipe support pourra vous aider davantage.<\/p>\n
\n
Sur mobile<\/h2>\n\n- \n
Ouvrez l\u2019\u00e9cran Revenus<\/b> dans l\u2019application.<\/p>\n<\/li>\n- \n
Appuyez sur la facture que vous souhaitez v\u00e9rifier.<\/p>\n
![](\"https:\/\/downloads.intercomcdn.com\/i\/o\/c9wnmh12\/1968962244\/70e07795eac305b0b251237bf1e3\/Capture+d%E2%80%99e%CC%81cran+2026-01-21+a%CC%80+13_23_02.png?expires=1774874700&signature=d718ee23b681037fcb5d1c27c612c11e128140b622cce655c0412924b821b7a1&req=dSkhHsB4n4NbXfMW1HO4zdb2VOZ4u1mYaZJAI0hPatJyc24QdMJp6Wv08H%2FY%0AR155%0A\")
<\/div>\n\n<\/li>\n
- \n
Appuyez sur les trois points en haut \u00e0 droite de l\u2019\u00e9cran.<\/p>\n
![](\"https:\/\/downloads.intercomcdn.com\/i\/o\/c9wnmh12\/1968962774\/ebaf3ff18eab3f922ef0f26e92ce\/Capture+d%E2%80%99e%CC%81cran+2026-01-21+a%CC%80+13_23_31.png?expires=1774874700&signature=1b207325bbb76bdb8a666a5cd864f0fb513e98bf3ea037cf177edbffe22c035e&req=dSkhHsB4n4ZYXfMW1HO4zT91VX3a6O8V7KtRx5nADgI4YabhE%2BBxyv5hsE%2FY%0AvU03%0A\")
<\/div>\n\n<\/li>\n
- \n
S\u00e9lectionnez Voir l\u2019historique<\/b>.<\/p>\n![](\"https:\/\/downloads.intercomcdn.com\/i\/o\/c9wnmh12\/1968963216\/1e24ee36992b5a699ef2350cc41e\/Capture+d%E2%80%99e%CC%81cran+2026-01-21+a%CC%80+13_23_54.png?expires=1774874700&signature=2b2a9a7de97d4b53703f01839a0683309c6367d7156c32f15abf471b8d880c46&req=dSkhHsB4noNeX%2FMW1HO4zRF%2FlQNIVbEf%2Bogd%2BDvtudBppJGhaWsdEQABoqtD%0A6il6%0A\")
<\/div>\n\n<\/li>\n
- \n
Consultez l\u2019historique et recherchez la mention \u00ab Envoy\u00e9 via Peppol \u00bb<\/b> ou d\u2019\u00e9ventuels messages d\u2019erreur.<\/p>\n![](\"https:\/\/downloads.intercomcdn.com\/i\/o\/c9wnmh12\/1968946772\/664b74e646e375bbf1a545dee88c\/Capture+d%E2%80%99e%CC%81cran+2026-01-21+a%CC%80+13_18_41.png?expires=1774874700&signature=901bc1606f52e701514c3e84f4ef2bf90c92f3ac39d59f7cf05198dc56700384&req=dSkhHsB6m4ZYW%2FMW1HO4zT%2BdvpwVSvw6I2WKC%2Bp7NZlI%2FDTMNcBlvaGxqnoh%0A8w4d%0A\")
<\/div>\n<\/li>\n<\/ol>\nSur le web<\/h2>\n\n- \n
Rendez-vous dans l\u2019\u00e9cran Revenus<\/b>.<\/p>\n<\/li>\n- \n
Cliquez sur la facture que vous souhaitez v\u00e9rifier.<\/p>\n
![](\"https:\/\/downloads.intercomcdn.com\/i\/o\/c9wnmh12\/1968967697\/15c3de4bfeafda1eefddc9ec502a\/Capture+d%E2%80%99e%CC%81cran+2026-01-21+a%CC%80+13_21_57.png?expires=1774874700&signature=e43394030328b0516ca691f9461a526f9588bb9c1d6a1b280927198903326d1b&req=dSkhHsB4modWXvMW1HO4zWQByzXe9iUWmIimq94QGW7RrsHoTr2Q1T%2B8ioWt%0Aob8S%0A\")
<\/div>\n\n<\/li>\n
- \n
Dans le menu \u00e0 droite, faites d\u00e9filer jusqu\u2019au bouton Voir l\u2019historique<\/b>.<\/p>\n<\/li>\n- \n
Cliquez sur Voir l\u2019historique<\/b>.<\/p>\n![](\"https:\/\/downloads.intercomcdn.com\/i\/o\/c9wnmh12\/1968968213\/abcdc8b5840194f1107a5c3bf99e\/Capture+d%E2%80%99e%CC%81cran+2026-01-21+a%CC%80+13_22_15.png?expires=1774874700&signature=0f35bae83b76359a9ce44459701d7b80bd6fdb8e31670b64fb296837638ee54c&req=dSkhHsB4lYNeWvMW1HO4zdeXkWUl%2BxxcNW788IIv3ukQIJurUSEzt9h9W4z%2F%0ACYmG%0A\")
<\/div>\n\n<\/li>\n
- \n
V\u00e9rifiez la pr\u00e9sence d\u2019une entr\u00e9e \u00ab Envoy\u00e9 par Peppol \u00bb<\/b> ou d\u2019erreurs \u00e9ventuelles.<\/p>\n![](\"https:\/\/downloads.intercomcdn.com\/i\/o\/c9wnmh12\/1968946163\/e99bf74e43a42c6d3f808f7e5e7e\/Capture+d%E2%80%99e%CC%81cran+2026-01-21+a%CC%80+13_19_03.png?expires=1774874700&signature=9b4061ad2a505a61b798270be51c66bae5387867fffdbaa502ee1a944427e216&req=dSkhHsB6m4BZWvMW1HO4zXt6Fyna8JMqlo38ECc4ySpAe33XLTRHQcwVcSRC%0AIRM6%0A\")
<\/div>\n<\/li>\n<\/ol>\nQue faire si le client n\u2019a pas re\u00e7u la facture ?<\/h2>\n
Si l\u2019historique indique que la facture a bien \u00e9t\u00e9 envoy\u00e9e via Peppol mais que votre client ne l\u2019a pas re\u00e7ue :<\/p>\n
\n- \n
V\u00e9rifiez l\u2019ID Peppol du client.<\/p>\n<\/li>\n
- \n
Contactez notre \u00e9quipe support en indiquant le num\u00e9ro de facture et les coordonn\u00e9es du client.<\/p>\n<\/li>\n<\/ul>\n
Si la facture n\u2019a pas \u00e9t\u00e9 envoy\u00e9e ou qu\u2019une erreur appara\u00eet, essayez de la renvoyer via Peppol un peu plus tard. Si le probl\u00e8me persiste, contactez-nous.<\/p>\n","protected":false},"excerpt":{"rendered":"
Cet article vous explique comment consulter l\u2019historique de votre facture, aussi bien sur mobile que sur le web.<\/p>\n","protected":false},"featured_media":0,"template":"","class_list":["post-21538","help_center","type-help_center","status-publish","hentry"],"acf":[],"yoast_head":"\n
Comment v\u00e9rifier si votre facture a \u00e9t\u00e9 envoy\u00e9e via Peppol - Accountable<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.accountable.eu\/fr-be\/help-center\/comment-verifier-si-votre-facture-a-ete-envoyee-via-peppol\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comment v\u00e9rifier si votre facture a \u00e9t\u00e9 envoy\u00e9e via Peppol - Accountable\" \/>\n<meta property=\"og:description\" content=\"Cet article vous explique comment consulter l\u2019historique de votre facture, aussi bien sur mobile que sur le web.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.accountable.eu\/fr-be\/help-center\/comment-verifier-si-votre-facture-a-ete-envoyee-via-peppol\/\" \/>\n<meta property=\"og:site_name\" content=\"Accountable\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-30T12:17:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/downloads.intercomcdn.com\/i\/o\/c9wnmh12\/1968962244\/70e07795eac305b0b251237bf1e3\/Capture+d%E2%80%99e%CC%81cran+2026-01-21+a%CC%80+13_23_02.png?expires=1774874700&signature=d718ee23b681037fcb5d1c27c612c11e128140b622cce655c0412924b821b7a1&req=dSkhHsB4n4NbXfMW1HO4zdb2VOZ4u1mYaZJAI0hPatJyc24QdMJp6Wv08H%2FYR155\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture est.\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.accountable.eu\/fr-be\/help-center\/comment-verifier-si-votre-facture-a-ete-envoyee-via-peppol\/\",\"url\":\"https:\/\/www.accountable.eu\/fr-be\/help-center\/comment-verifier-si-votre-facture-a-ete-envoyee-via-peppol\/\",\"name\":\"Comment v\u00e9rifier si votre facture a \u00e9t\u00e9 envoy\u00e9e via Peppol - 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Ouvrez l\u2019\u00e9cran Revenus<\/b> dans l\u2019application.<\/p>\n<\/li>\n Appuyez sur la facture que vous souhaitez v\u00e9rifier.<\/p>\n \n<\/li>\n Appuyez sur les trois points en haut \u00e0 droite de l\u2019\u00e9cran.<\/p>\n \n<\/li>\n S\u00e9lectionnez Voir l\u2019historique<\/b>.<\/p>\n \n<\/li>\n Consultez l\u2019historique et recherchez la mention \u00ab Envoy\u00e9 via Peppol \u00bb<\/b> ou d\u2019\u00e9ventuels messages d\u2019erreur.<\/p>\n Rendez-vous dans l\u2019\u00e9cran Revenus<\/b>.<\/p>\n<\/li>\n Cliquez sur la facture que vous souhaitez v\u00e9rifier.<\/p>\n \n<\/li>\n Dans le menu \u00e0 droite, faites d\u00e9filer jusqu\u2019au bouton Voir l\u2019historique<\/b>.<\/p>\n<\/li>\n Cliquez sur Voir l\u2019historique<\/b>.<\/p>\n \n<\/li>\n V\u00e9rifiez la pr\u00e9sence d\u2019une entr\u00e9e \u00ab Envoy\u00e9 par Peppol \u00bb<\/b> ou d\u2019erreurs \u00e9ventuelles.<\/p>\n Si l\u2019historique indique que la facture a bien \u00e9t\u00e9 envoy\u00e9e via Peppol mais que votre client ne l\u2019a pas re\u00e7ue :<\/p>\n V\u00e9rifiez l\u2019ID Peppol du client.<\/p>\n<\/li>\n Contactez notre \u00e9quipe support en indiquant le num\u00e9ro de facture et les coordonn\u00e9es du client.<\/p>\n<\/li>\n<\/ul>\n Si la facture n\u2019a pas \u00e9t\u00e9 envoy\u00e9e ou qu\u2019une erreur appara\u00eet, essayez de la renvoyer via Peppol un peu plus tard. Si le probl\u00e8me persiste, contactez-nous.<\/p>\n","protected":false},"excerpt":{"rendered":" Cet article vous explique comment consulter l\u2019historique de votre facture, aussi bien sur mobile que sur le web.<\/p>\n","protected":false},"featured_media":0,"template":"","class_list":["post-21538","help_center","type-help_center","status-publish","hentry"],"acf":[],"yoast_head":"\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/li>\n<\/ol>\nSur le web<\/h2>\n
\n
<\/div>\n<\/div>\n<\/div>\n<\/li>\n<\/ol>\nQue faire si le client n\u2019a pas re\u00e7u la facture ?<\/h2>\n
\n