{"id":30682,"date":"2026-08-20T12:43:48","date_gmt":"2026-08-20T10:43:48","guid":{"rendered":"https:\/\/www.accountable.eu\/help-center\/comment-obtenir-ma-facture-dachat-daccountable\/"},"modified":"2026-08-24T17:27:12","modified_gmt":"2026-08-24T15:27:12","slug":"comment-obtenir-ma-facture-dachat-daccountable","status":"publish","type":"help_center","link":"https:\/\/www.accountable.eu\/fr-be\/help-center\/comment-obtenir-ma-facture-dachat-daccountable\/","title":{"rendered":"Comment obtenir ma facture d\u2019achat d\u2019Accountable ?"},"content":{"rendered":"<p class=\"no-margin font-inter\">Selon l&rsquo;endroit o\u00f9 vous avez souscrit votre abonnement, la marche \u00e0 suivre change.<\/p>\n<p class=\"no-margin font-inter\">\n<h2 class=\"font-degular\" id=\"h_c244531113\"><b>\ud83c\udf10 Vous avez souscrit sur notre site web<\/b><\/h2>\n<p class=\"no-margin font-inter\">Votre facture vous attend d\u00e9j\u00e0 dans votre application, pr\u00eate \u00e0 \u00eatre d\u00e9duite.<\/p>\n<div class=\"intercom-interblocks-callout\" style=\"background-color: #d7efdc80; border-color: #1bb15733;\">\n<p class=\"no-margin font-inter\">\ud83d\udca1 <b>Vous n&rsquo;avez rien \u00e0 faire.<\/b> Votre abonnement est pay\u00e9 automatiquement via votre moyen de paiement (carte, PayPal ou domiciliation). Il n&rsquo;y a donc pas de virement \u00e0 faire ni de num\u00e9ro de compte sur la facture. Si vous avez re\u00e7u votre facture, c&rsquo;est qu&rsquo;elle est d\u00e9j\u00e0 pay\u00e9e, sauf indication contraire de notre part.<\/p>\n<p class=\"no-margin font-inter\">Si vous payez par domiciliation (SEPA), la confirmation peut prendre quelques jours : votre facture n&rsquo;arrive qu&rsquo;une fois le paiement confirm\u00e9. Plus d&rsquo;infos dans notre article sur le d\u00e9lai de paiement SEPA.<\/p>\n<\/div>\n<p class=\"no-margin font-inter\"><i>\ud83c\udde7\ud83c\uddea Vous \u00eates en Belgique ? Si vous \u00eates inscrit \u00e0 Peppol via Accountable, votre facture d&rsquo;abonnement arrive directement dans l&rsquo;app. Sinon, elle vous est envoy\u00e9e via Peppol sur le logiciel de facturation que vous utilisez (votre autre programme).<\/i><\/p>\n<p class=\"no-margin font-inter\">\n<h2 class=\"font-degular\" id=\"h_fa21b57665\"><b>\ud83c\udf4f Vous avez pay\u00e9 via Apple<\/b><\/h2>\n<p class=\"no-margin font-inter\">Vous ne pourrez pas obtenir de facture ni r\u00e9cup\u00e9rer la TVA sur cette d\u00e9pense. Nous vous conseillons de passer par notre site pour votre prochain abonnement, mais pensez \u00e0 annuler votre abonnement sur Apple pour qu&rsquo;il ne se renouvelle pas automatiquement. Si vous \u00eates encore dans les d\u00e9lais, vous pouvez annuler votre abonnement Apple, vous faire rembourser, puis souscrire sur notre <a href=\"https:\/\/web.accountable.eu\/subscriptions\" target=\"_blank\" class=\"intercom-content-link font-inter\">site<\/a>.<\/p>\n<p class=\"no-margin font-inter\">\n<h2 class=\"font-degular\" id=\"h_4f933ec17a\"><b>\u25b6\ufe0f Vous avez pay\u00e9 via Google Play<\/b><\/h2>\n<p class=\"no-margin font-inter\">Vous trouverez le lien dans votre <a href=\"https:\/\/pay.google.com\/gp\/w\/u\/0\/home\/subscriptionsandservices\" target=\"_blank\" class=\"intercom-content-link font-inter\">liste de paiements Google<\/a>. Vous pouvez demander la facture de chaque mois durant les premiers jours du mois suivant. Le traitement peut prendre jusqu&rsquo;\u00e0 24 heures.<\/p>\n<p class=\"no-margin font-inter\">\n<p class=\"no-margin font-inter\"><b>\ud83d\udce5 T\u00e9l\u00e9charger votre facture depuis le site<\/b><\/p>\n<ol>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Connectez-vous sur la page Param\u00e8tres.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">V\u00e9rifiez que vous avez indiqu\u00e9 votre num\u00e9ro d&rsquo;identification fiscale. Si ce n&rsquo;est pas le cas, saisissez-le maintenant.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Cliquez sur Activit\u00e9.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Cliquez sur la transaction pour laquelle vous souhaitez obtenir une facture.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">En bas des d\u00e9tails de la transaction, cliquez sur T\u00e9l\u00e9charger la facture avec TVA. Il vous sera peut-\u00eatre demand\u00e9 certaines informations, comme votre adresse compl\u00e8te ou votre num\u00e9ro d&rsquo;identification fiscale.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Cliquez sur Enregistrer : un lien permettant de t\u00e9l\u00e9charger votre facture s&rsquo;affiche.<\/p>\n<\/li>\n<\/ol>\n<p class=\"no-margin font-inter\">Une question ? \u00c9crivez-nous dans le chat ou \u00e0 <a href=\"mailto:support@accountable.eu\" target=\"_blank\" class=\"intercom-content-link font-inter\">support@accountable.eu<\/a> \ud83d\ude0a<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Le fournisseur du paiement le g\u00e9n\u00e9rera pour vous<\/p>\n","protected":false},"featured_media":0,"template":"","help_label":[464],"class_list":["post-30682","help_center","type-help_center","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Comment obtenir ma facture d\u2019achat d\u2019Accountable ? 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