Accountable S.A. is a company registered under Belgian law with registration number 0682.763.303, having its registered seat at 22, Drève des Weigelias, 1170 Brussels, Belgium. Accountable Services S.P.R.L. SC is a company registered under Belgian law with registration number 0692.636.616, having its registered seat at 22, Drève des Weigelias, 1170 Brussels, Belgium (hereafter referred to as Accountable Services) and is performing civil activities of chartered accountants and tax advisors in accordance with the law of 22 April 1999 on the professions of accounting and tax advisory. Both companies are hereafter denominated as “Accountable” or “We”.
We respect your right to privacy and will only process personal information you provide to us in accordance with applicable data protection laws, which include (i) the Belgian Act of 8 December 1992 on the protection of privacy in relation to the processing of personal data (BDPA), and as will be replaced by the General Data Protection Regulation (Regulation 2016/679) on 25 May 2018 (“GDPR”); and (ii) other applicable privacy laws (together the ‘Data Protection laws’).
Accountable acts as a data ‘controller’ under the Data Protection laws and as such Accountable is responsible for the collection, storage and use of your personal data.
If You have any questions about how we collect, store and use your personal data, or if You have any other privacy-related questions, please contact us by any of the following means:
We do not and will not knowingly collect information from any unsupervised child under the age of 18. If you are under the age of 18, you may not use the Accountable Application.
When You register, access, log-into, browse and use the Accountable App, we may collect the following information from You:
|Identity data||Applicable to|
|Full name (first and last name)||All users|
|E-mail Address||All users|
|(facultative) Telephone number||Users willing to share their phone numbers on their sales invoice|
|(facultative) National Registry Number||Users that register as new self-employed workers to the Belgian authorities through Accountable|
|Date of birth||Users that register as new self-employed workers to the Belgian authorities through Accountable|
|Home address||Users that register as new self-employed workers to the Belgian authorities through Accountable|
|Work address||Users that register as new self-employed workers to the Belgian authorities through Accountable or create sales invoices in app|
The above personal data is directly obtained from You when registering on the Accountable Application or on the Site.
|Professional and financial data||Applicable to|
|Legal status (SPRL/BVBA, a natural person subject to VAT, etc.)||All users|
|VAT or company registration number||Users that are a client of the service, or submit their VAT statement through the app, or create sales invoices in app|
|Professional bank details||Users that register as new self-employed workers to the Belgian authorities through Accountable or create sales invoices in app|
|Activity type||Users that register as new self-employed workers to the Belgian authorities through Accountable|
The above personal data is directly obtained from You by entering it into the Accountable Application.
|Security data and mandates||Applicable to|
|A picture of Your identity card in order to create the accounting mandate||Users that register as new self-employed workers to the Belgian authorities through Accountable or opt for using the “fully managed” service offering Tax and Accounting Services|
|Tax-on-web mandate to the accountant in order to allow Accountable to submit tax and VATstate returns||Users that opt for using the “fully managed” service offering Tax and Accounting Services|
|Payment data||Applicable to|
|(facultative) Bank balances||All users that connect their bank accounts|
|(facultative) Current account transactions||All users that connect their bank accounts|
|(facultative) Credit card transactions (where possible)||All users that connect their bank accounts|
Accountable (or third party data processors acting on our behalf) may collect, store and use your personal information listed above for the following purposes, listed below.
Accountable is bound by a number of legal and regulatory obligations that require the processing of your personal data. These obligations may imply that Accountable collaborates with the relevant authorities and/or with third parties and, where appropriate, provides them with some of your data in light of:
Accountable collects certain personal data that it obtains from You in order to comply with legal taxing obligations as mandated by you for providing you with the Tax and Accounting services.
Accountable collects some personal data from You to make the Accountable Application available to You and to provide you with content which is tailored to your individual situation. Specifically to:
Accountable also processes your data for the realization of its legitimate interests. To that end, Accountable strives to maintain a balance between the need to process data and respect for your rights and freedoms, including the protection of privacy.
Your data is processed for:
Accountable perfectly understands that sharing access to professional bank transactions and, in some cases, bank credentials, while necessary for the performance of the services, needs to be handled with care.
Apart from a legal basis, in a true effort of transparency, we set up a strong and explicit consent management workflow, built directly in the application: during the sign-up, the user is presented with a screen that explicit what is required from him, for which purpose and what are the policies in place to protect his data.
Here are a few examples of how We deliver such screens:
We will not disclose, sell or rent your personal information to any third party unless you have consented to this. If you do consent but later change your mind, you may contact us and we will cease any such activity.
As a user of the Accountable Application and processing of your data, you have the following rights:
If You wish to exercise any of the above rights, please write to us (either by post or by e-mail) at the address specified above including a supporting identity document to allows us to validate and treat your request.
Finally, You also have the right to lodge a complaint with the competent supervisory authority, the Data Protection Authority, either by mail at the Rue de la Presse 35, 1000 Brussels or by e-mail at commission @ privacycommission.be or by phone at +32 2 274 48 00).
Accountable has taken appropriate technical and organisational measures to safeguard the personal information that you provide us with, against unauthorized or unlawful processing and against accidental destruction, loss or damage.
Measures currently in place include:
In case of breach, all credentials are revoked and renewed, including: