22 drève des Weigélias
1170 Brussels, Belgium
Board: Nicolas Quarré, Alexis Eggermont, Rory Stirling (Connect Ventures), Fred Destin (Stride)
Register court: Brussels, Belgium
VAT ID: BE0682763303
We respect your right to privacy and will only process personal information You provide to us in accordance with applicable data protection laws, and in particular with the General Data Protection Regulation (Regulation 2016/679) (“GDPR”).
Accountable acts as a data ‘controller’ under the data protection laws and as such Accountable is responsible for the collection, storage and use of your personal data.
If You have any questions about how We collect, store and use your personal data, or if You have any other privacy-related questions, please contact us by any of the following means:
We do not and will not knowingly collect information from any unsupervised child under the age of 18. If You are under the age of 18, You may not use the Accountable App and the Accountable Services.
When You register, access, log-into, browse and use the Site, Accountable App and/or Accountable Accountable Services, We may collect the following information from You:
|Identity data||Applicable to|
|Contact details (e.g. name, e-mail address, telephone number, date of birth) |
Account data (e.g. user name, account credentials)
|All Users |
|Service data (e.g. National Registry Number, Date of birth, address, national registry number, social insurance number)||Users that register as new self-employed workers through Accountable or create sales invoices in Accountable App|
The above personal data is directly obtained from You when registering on the Accountable App or on the Site.
|Professional and financial data||Applicable to|
|Service data (e.g. legal status, VAT or company registration number, etc.)||Users that are a client of the service, or submit their VAT statement through the Accountable App, or create sales invoices in the Accountable App|
|Accounting Data (e.g. professional bank details, credit card information, transaction details, bank balance, invoices, details relevant to computing accounts and taxes, etc.)||Users that create sales invoices in the Accountable App and All Users that connect their bank accounts and provide accounting and financial information|
|Activity type||Users that voluntarily provide information to Accountable to make use of additional services|
The above personal data is directly obtained from You by entering it into the Site, Accountable App and/or Accountable Services or connect your bank account to your account of Accountable.
|Publicly Available data||Applicable to|
|Business contact information, address, email address, phone number||All Users|
The above personal data is obtained from other sources like public databases.
|Other data||Applicable to|
|Correspondence data voluntarily provided information (i.e. requests, questions, conversations).||Users that voluntarily provide information to Accountable|
|Automated Data collection||Applicable to|
|The type of browser, the operating system You are using, your IP address, information related to user and web traffic||All Users|
|Log data||All Users|
|Location data||Users that voluntarily provide information to Accountable to make use of additional services|
The above personal data is directly obtained from You when You use the Site, Accountable App and/or Accountable Services.
Accountable (or third party data processors acting on our behalf) may collect, store and use your personal information listed above for the following purposes, listed below.
Accountable is bound by a number of legal and regulatory obligations that require the processing of your personal data. These obligations may imply that Accountable collaborates with the relevant authorities and/or with third parties and, where appropriate, provides them with some of your data in light of:
Accountable collects certain personal data that it obtains from You in order to comply with legal taxing obligations as mandated by You for providing You with the Accountable Services.
Accountable collects some personal data from You to make the Site, Accountable App, and Accountable Services available to You and to provide You with content which is tailored to your individual situation. Specifically, to:
Accountable collects certain personal data that it obtains from You for the performance of the contract with You or based on your consent. Without your personal data, We cannot provide You with our services.
Accountable also processes your personal data for the realization of its legitimate interests. To that end, Accountable strives to maintain a balance between the need to process data and respect for your rights and freedoms, including the protection of privacy.
Your data is processed for:
We may use automated and manual (human) methods to process your personal data by using artificial intelligence (AI), e.g. Open AI API, to provide You with valuable personalized advice, recommendations and experiences.
However, We respect your right to control your personal data, and You can unsubscribe from such marketing messages at any time by using the link provided in the business message or contact us by e-mail at: email@example.com.
Accountable perfectly understands that sharing access to professional bank transactions and, in some cases, bank credentials, while necessary for the performance of the services, needs to be handled with care.
Apart from a legal basis, in a true effort of transparency, We set up a strong and explicit consent management workflow, built directly in the application: during the sign-up, the User is presented with a screen that explicit what is required from him, for which purpose and what are the policies in place to protect his data.
We will not disclose, sell or rent your personal information to any third party unless You have consented to this. If You do consent but later change your mind, You may contact Us and We will cease any such activity.
As a User of the Site, Accountable App and or Accountable Services, You have the following rights:
a) For what purpose We process your personal data and what its categories are.
b) Who the recipients and processors of your personal data are.
c) How long your personal data will be saved and if this time cannot be determined, then the use criteria to determine this time.
d) Which personal data You may request removal or processing restrictions for and object to such processing.
e) About the right to file a complaint with the supervisory authority.
f) About personal data sources, unless they have been obtained from you.
g) Whether automatic decision-making or profiling takes place automatically.
If You ask for it, We will provide You with copies of your processed personal data. If You require additional copies, You may be charged for the costs incurred. If You request it in electronic form, copies will be provided in electronic form if You do not request it in another way. However, We have the right to require verification of your identity to verify that this information regarding your personal data does not reach an unauthorized person.
We will try to provide You with this information as soon as possible, depending on the range of information You require. However, within 30 days at the latest.
If You wish to exercise any of the above rights, please write to us (either by post at the address specified above or by e-mail at contact us by e-mail at: firstname.lastname@example.org) including a supporting identity document to allows us to validate and treat your request.
If You would like to find out how long We keep your personal data for a particular purpose You can contact us by e-mail at: email@example.com.
Accountable has taken appropriate technical and organisational measures to safeguard the personal information that you provide us with, against unauthorized or unlawful processing and against accidental destruction, loss or damage.
Measures currently in place include:
In case of breach, all credentials are revoked and renewed, including:
Third parties potentially accessing your personal can only access the information they have been specifically authorized for by Accountable. This ensures limited and targeted data exposure to authorized parties. Access rights are tailored to restrict data availability to relevant and authorized individuals or entities.
We utilize cloud infrastructure services from reputable providers to securely store and manage your data.
We engage marketing and analytics service providers to optimize our marketing efforts and gain insights into User interactions. These providers help us analyze data trends and improve our services:
We make use of social media plugins to direct You to our social media channels and to allow You to interact with our content. These social media channels include Facebook, Instagram and LinkedIn. In the event You click such link, such social media service provider may collect personal data about You and may link this information to your existing profile on such social media.
We are not responsible for the use of your personal data by such social media service provider. In such case, the social media service provider will act as controller. For your information only, Wehave included the relevant links to these social media privacy policies (which may be changed from time to time by the relevant service provider):
The specific data shared will be determined in accordance with our legitimate interests, taking into consideration the needs of our services and the optimal utilization of the OpenAI API, while respecting the principles of data minimization and privacy protection. We will ensure that any data shared with OpenAI is done so in compliance with applicable data protection laws.
Policy available at: https://privacy.microsoft.com/en-us/privacystatement]
Other sub processors
|Klarna||Bank transactions, bank account balances and bank account details||Bank API aggregator||Sweden||You can ask our support if your bank account is connected through Klarna|
|Klippa||Expense and invoice documents (PDF and images)||Extraction of text and structured data from documents||Netherlands|
|FinAPI||Bank transactions, bank account balances and bank account details||Bank API aggregator||Germany||You can ask our support if your bank account is connected through FinAPI|
|Ibanity||Bank transactions, bank account balances and bank account details||Bank API aggregator||Belgium||You can ask our support if your bank account is connected through Ibanity|
|Intercom||Conversations with support||Support services||Ireland|
|OpenAI||AI assistant queries, context for the AI assistant queries &, when relevant, PDF credit card statements||Extraction of text and structured data from documents, Large language model processing||United States||The context data for the AI Assistant queries is sent on an opt-in basis|
Other third parties
In the event your personal data collected is transferred to, stored and processed in any other country outside the European Economic Area (EEA) in which Accountable, sub-processors, sub-contractors or agents (may) maintain facilities, appropriate measures will be taken, including: