They always answer right away to any question I have, they provide clear answers, and they are very patient even when I struggle to understand. They try to explain in different ways. They are very helpful, responsive and friendly.
You can order a physical debit card for your Accountable Banking account directly from your banking settings.
MAX plan users: The physical card is free of charge.
All other plans: The physical card costs €7.50.
‼️Before ordering a physical card, you first need to create a virtual card for your business account.
Your physical card will be delivered to your registered address within maximum 10 business days.
Follow these steps to order your physical card in the Accountable web app:
Open Settings.
Go to Bank settings.
Select Card settings under your Accountable main account.
If you haven’t created one yet, first order your virtual card.
Once the virtual card is active, click Order physical card.
Confirm your delivery address.
Your card will then be produced and shipped to you.

You can also order your card directly from the Accountable mobile app:
Open the Accountable app.
Tap Settings.
Navigate to bank settings.
Select your main account
Select card
Create a virtual card if you don’t have one yet.
Tap "Order physical card" and confirm your address.

Your card will then be produced and shipped to you.
Your virtual card is available immediately and can be used for:
Online payments
Apple Pay
Google Wallet
This allows you to start paying right away while waiting for your physical card to arrive.
If you experience any issues ordering your card, please contact our support team. We’ll be happy to help.🚀
Author - Valesca Wilms
As content marketing lead at Accountable Belgium, Valesca writes about freelancing, self-employment, and taxes based on her own experience as a freelancer.
Who is Valesca ?Thank you for your feedback!
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Read moreThey always answer right away to any question I have, they provide clear answers, and they are very patient even when I struggle to understand. They try to explain in different ways. They are very helpful, responsive and friendly.
Everything was great! All my questions were answered quickly and in a friendly manner.
In the world where everyone seems to be out to get small entrepreneurs and overwhelm them with new rules, more taxes and reporting obligations, Accountable often feels like the one steady partner that actually wants you to succeed, providing quick, clear and personalised support. Thank you!
This is an amazing application with great support on issues. In short as in day I am addicted to it (in a positive way). I myself is from IT project management and the way they have captured the user requirement, it’s phenomenal.
UI is great. Feature packed and very easy to use. The team at Accountable were VERY quick to respond and their team of technicians soon had a fix in place. Very happy with the level of service so far. Thumbs up from me!
This program is a lifesaver, and it is always improving. Plus, it has an AI chat feature that is actually useful.
The coaching session on tax management was excellent, good material, excellent explanations and very insightful. Combined with the AI I never feel alone with Accountable.
The availability of your team to help and guide people to understand their finances better is what really makes Accountable valuable. While the AI is able to give answers to most basic questions, specific scenarios need counsel from a human which your team performs beautifully.
Fast and careful answers from Alina. Top service. Thank you.
They always answer for questions wherever is via direct e-mail or through app. If they can’t answer fully they will forward you to the right place. Documents were always prepared well and ready to send further to government. Everything is intuitive in the app and easy to sort out even for someone completely green in this field.