From 2026, all invoices between Belgian companies will have to go through Peppol. To get a headstart, you can already register on Peppol and opt for easier and faster invoicing. Then, you’ll be able to send electronic invoices to your customers and receive them from your suppliers. Sounds good? In this article, we cover what you need to do to receive your e-invoices from Proximus.
To be able to receive e-invoices from Proximus, the first thing to do is register on Peppol. You’ve already done that? Super, let’s continue.
Not registered on Peppol yet? Then start here: how do I sign up for Peppol?
To receive your Proximus invoices fully electronically via Peppol, the following criteria must be met:
If all these criteria are met, follow the steps below to activate electronic invoicing at Proximus.
If everything works as it should, Peppol will be displayed as checked and in green. From now on, you’ll receive all your Proximus invoices in electronic format via Peppol.
You’re informed via email each time a new invoice is sent, and these remain available for 24 months via MyProximus.
⚠️ Note that the above method is only for Proximus professional accounts. Are you a self-employed sole trader and don’t have a professional account with Proximus? In this case, you won’t be able to receive your electronic invoices via Peppol. To receive your invoices via Peppol as a self-employed individual, contact Proximus to have your personal account converted into a professional account.
As a reminder, an electronic invoice isn’t the same thing as a digital invoice. A PDF invoice is a digital invoice, but it is not considered an electronic invoice.
Electronic invoices, or e-invoices, are XML files that are transferred in UBL format via the Peppol network. These UBL standards ensure that all the required information is included on the invoice and that it can be read by accounting or invoicing software.
These software programs can automatically create, receive, and even process electronic invoices. It’s even possible to authorise them to pay invoices automatically.
💡 Accountable tip: You can use Accountable to receive and send electronic invoices via the Peppol network, including in the free version. Try Accountable now.
To activate electronic invoicing via Peppol with Proximus or another telecom operator, you need to be using invoicing or accounting software. Then, you just have to sign up for Peppol. Registration is simple and free.
Follow these steps to register via Accountable:
It can take a while for your registration to be active. To know if it’s been successful, search for your company name in the Peppol Directory.
Once you’ve completed your registration, you’ll automatically receive electronic invoices from some of your suppliers that use e-invoicing. For others, such as Proximus, you’ll need to activate e-invoicing yourself first. Your invoices will then automatically appear in Accountable’s expenses tab.
Using another telecom operator? Click below to learn more:
Other telecom operators, such as Digi, Mobile Vikings and EDPnet, don’t offer electronic invoicing yet.
We’re keeping a close eye on the situation, but don’t hesitate to contact the relevant customer service yourself to ask if it’s possible to change your billing method.
Here at Accountable, we’re doing what we can to get companies on the right track. Because we all have an interest in accelerating the adoption of electronic invoicing – the time savings will benefit everyone!
Got a question? Send us an email and we’ll be happy to help.
Author - Valesca Wilms
As content marketing lead at Accountable Belgium, Valesca writes about freelancing, self-employment, and taxes based on her own experience as a freelancer.
Who is Valesca ?Thank you for your feedback!
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Thomas Van audenhoven
Iris a été très réactive et clair dans ses réponses. c'est parfait
Aurore Henrotte
Administratie is niet mijn sterkste punt. Dankzij Accountable behoud ik echter een duidelijk overzicht van al mijn inkomsten en uitgaven, die bovendien vlot opgevolgd kunnen worden door mijn boekhouder.
Mattias De Wit
De overheid heeft er voor gezorgd dat een zeer kleine zelfstandige in bijberoep het bijzonder moeilijk heeft om een factuur te versturen. Ik ben als gids een zeer kleine bijverdiener (omzet ongeveer 2000€ per jaar) Ik kan me dus geen betalend abonnement peppol veroorloven. Ik ben dus voor jullie een klant die niets (weinig) opbrengt. Niettemin heeft jullie medewerker Moise met heeeeel veel geduld mij telkens goed geholpen. Waarvoor dank. Ik hoop echter dat ik in de toekomst er zelf in zal slagen om facturen te versturen! Voor mij is het een enorme frustratie om uren bezig te zijn met Moise om een factuur verstuurd te krijgen, waar voerheen een pdf-ke versturen mij twee minuten duurde. Maar ja het is zo. Dus nogmaals bedankt voor de hulp en het geduld.
Joris Moortgat
J’ai demandé un duplicata de la facture et je l’ai reçu trop vite 🫣 Top service, merci.
Claudiu Adrian Vinersar
Lla réaction rapide suite à l'urgence d'une demande tardive de ma part
Francois Lavis
Super comme d'habitude quand je reçois une réponse de Cassie tout est clair et bien expliqué
Pablo Satta
Ik vond niet meteen een antwoord op mijn vragen. Heb een berichtje gestuurd en werd snel en professioneel geholpen.
Anoniem
Simon was very polite and diligent, and help me resolved my inquiry.
Carlos Severo Esteban
J'apprécie car vous êtes vifs et tourné solutions.
Denis Nsanze
