They always answer right away to any question I have, they provide clear answers, and they are very patient even when I struggle to understand. They try to explain in different ways. They are very helpful, responsive and friendly.
Your Accountable Banking card is a Mastercard debit card accepted in most countries worldwide. However, due to international compliance requirements, card payments are not available in certain countries. If you try to pay in one of these countries, your transaction will be declined.
Card payments are not available in the following countries:
A – G | Afghanistan, Belarus, Burkina Faso, Burundi, Central African Republic, China, Cameroon, The Democratic Republic of Congo, Cuba, Eritrea, Ethiopia, Guinea, Guinea-Bissau |
H – R | Iran, Iraq, Lebanon, Liberia, Libya, Mali, Myanmar, Pakistan, North Korea, Russian Federation |
S – Z | Somalia, South Sudan, Sudan, Syrian Arab Republic, Trinidad and Tobago, Ukraine, Venezuela (Bolivarian Republic), Yemen, Zimbabwe |
If your country isn't listed above, card payments should be supported.
If your card was declined in a country that doesn't appear on the blocked list above, the reason may be one of the following:
Your account doesn't have enough available funds to cover the transaction.
Your card has reached its spending limit.
You're paying abroad and your card's international payments setting may be turned off. Check your card settings in the Accountable app.
A 3-D Secure (3DS) verification step wasn't completed.
Feel free to contact our support team. We'll be happy to help.
Author - Valesca Wilms
As content marketing lead at Accountable Belgium, Valesca writes about freelancing, self-employment, and taxes based on her own experience as a freelancer.
Who is Valesca ?Thank you for your feedback!
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Read moreThey always answer right away to any question I have, they provide clear answers, and they are very patient even when I struggle to understand. They try to explain in different ways. They are very helpful, responsive and friendly.
Everything was great! All my questions were answered quickly and in a friendly manner.
In the world where everyone seems to be out to get small entrepreneurs and overwhelm them with new rules, more taxes and reporting obligations, Accountable often feels like the one steady partner that actually wants you to succeed, providing quick, clear and personalised support. Thank you!
This is an amazing application with great support on issues. In short as in day I am addicted to it (in a positive way). I myself is from IT project management and the way they have captured the user requirement, it’s phenomenal.
UI is great. Feature packed and very easy to use. The team at Accountable were VERY quick to respond and their team of technicians soon had a fix in place. Very happy with the level of service so far. Thumbs up from me!
This program is a lifesaver, and it is always improving. Plus, it has an AI chat feature that is actually useful.
The coaching session on tax management was excellent, good material, excellent explanations and very insightful. Combined with the AI I never feel alone with Accountable.
The availability of your team to help and guide people to understand their finances better is what really makes Accountable valuable. While the AI is able to give answers to most basic questions, specific scenarios need counsel from a human which your team performs beautifully.
Fast and careful answers from Alina. Top service. Thank you.
They always answer for questions wherever is via direct e-mail or through app. If they can’t answer fully they will forward you to the right place. Documents were always prepared well and ready to send further to government. Everything is intuitive in the app and easy to sort out even for someone completely green in this field.