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How to onboard Tap to Pay

Written by: Valesca Wilms

Updated on: August 24, 2026

Reading time: 2 minutes

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With Tap to Pay, you can accept contactless card payments from your customers using only your phone (iPhone or Android), no extra hardware, no card reader, and no fees for terminal rental. Just your phone and the Accountable app.

Step 1: Open Tap to Pay from the action menu

  1. Open the Accountable app on your iPhone or Android phone.

  2. Tap the + (action) button on your home screen to open the quick action menu.

  3. Select Tap to Pay (it appears as Tap to Pay on iPhone or Tap to Pay on Android, depending on your device).

Step 2: Start the setup

You'll see a welcome screen explaining that you can get paid directly with your phone, no card reader needed.

  • Tap Set up now to begin.

Step 3: Set up your merchant profile

Next, you'll be asked to provide a few details about your business. This information is used to create your merchant profile and is reviewed before your account is activated.

Fill in the following fields:

  • Merchant name: this is the name your customers will see when paying you

  • Product type: choose what you sell:

    • Goods

    • Services

    • Virtual Goods

    • Gifts and Donations

  • Monthly expected volume: pick the range that best matches your business:

    • Less than 5,000 EUR

    • 5,000 – 10,000 EUR

    • 10,000 – 100,000 EUR

    • More than 100,000 EUR

  • Expected average transaction: the typical amount per payment, in €.

  • Link to your website or social media (optional): adding this helps speed up the review.

When everything is filled in, tap Continue.

Step 4: Wait for approval

Once your profile is submitted, you'll see a confirmation screen: "We're processing your profile request."

From here, our team will review your details. You'll receive both an email and an app notification as soon as your Tap to Pay profile is approved. ✅

As soon as approval comes through, you'll be able to start accepting card payments by simply tapping the customer's card (or their phone/watch) on the back of your phone.

Good to know 💡

  • Tap to Pay works on both iPhone and Android, as long as your phone meets the requirements. You can check them in this article.

  • You don't need any additional hardware or external card reader.

  • The merchant name you choose is visible to your customers, pick something they'll recognize.

  • Make sure your business details are accurate to avoid delays during the review.

Need help?

If you have any questions about onboarding to Tap to Pay or if your approval is taking longer than expected, feel free to reach out to our support team. We'll be happy to help. 🚀

Valesca Wilms

Author - Valesca Wilms

As content marketing lead at Accountable Belgium, Valesca writes about freelancing, self-employment, and taxes based on her own experience as a freelancer.

Who is Valesca ?

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