They always answer right away to any question I have, they provide clear answers, and they are very patient even when I struggle to understand. They try to explain in different ways. They are very helpful, responsive and friendly.
⚠️ Important:
Only physical cards have a PIN code.
Virtual cards do not have a PIN code.
Card details and PIN cannot be viewed directly in the Accountable app; identification via the Swan portal is required.
Open the Accountable app and go to the Bankpage.
Tap the cards icon in the top-right corner.
You will see your virtual card listed.
Tap Card details.
You will be redirected to Swan to complete identification.
Once identified, you can view your virtual card details:
Card number
Expiration date
CVC code

Note: Virtual cards do not have a PIN.
In the bank page of Accountable, tap the cards icon.
Scroll down to the Physical card section.
Click on Card details or View PIN
You will be redirected to Swan to complete identification.
After completing identification, you can view:
Card number
Expiration date
CVC code
PIN code

Note: Only the physical card includes a PIN.
Always ensure you are in a private and secure environment when viewing card details or your PIN.
Never share your PIN with anyone.
Author - Valesca Wilms
As content marketing lead at Accountable Belgium, Valesca writes about freelancing, self-employment, and taxes based on her own experience as a freelancer.
Who is Valesca ?Thank you for your feedback!
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Read moreThey always answer right away to any question I have, they provide clear answers, and they are very patient even when I struggle to understand. They try to explain in different ways. They are very helpful, responsive and friendly.
Everything was great! All my questions were answered quickly and in a friendly manner.
In the world where everyone seems to be out to get small entrepreneurs and overwhelm them with new rules, more taxes and reporting obligations, Accountable often feels like the one steady partner that actually wants you to succeed, providing quick, clear and personalised support. Thank you!
This is an amazing application with great support on issues. In short as in day I am addicted to it (in a positive way). I myself is from IT project management and the way they have captured the user requirement, it’s phenomenal.
UI is great. Feature packed and very easy to use. The team at Accountable were VERY quick to respond and their team of technicians soon had a fix in place. Very happy with the level of service so far. Thumbs up from me!
This program is a lifesaver, and it is always improving. Plus, it has an AI chat feature that is actually useful.
The coaching session on tax management was excellent, good material, excellent explanations and very insightful. Combined with the AI I never feel alone with Accountable.
The availability of your team to help and guide people to understand their finances better is what really makes Accountable valuable. While the AI is able to give answers to most basic questions, specific scenarios need counsel from a human which your team performs beautifully.
Fast and careful answers from Alina. Top service. Thank you.
They always answer for questions wherever is via direct e-mail or through app. If they can’t answer fully they will forward you to the right place. Documents were always prepared well and ready to send further to government. Everything is intuitive in the app and easy to sort out even for someone completely green in this field.