I’m already registered on the Peppol network through another provider: How do I switch to accountable?

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Switching your Peppol registration to Accountable involves deregistering from your current Access Point and re-registering with us.

Why can’t I use two access points?

The Peppol network assigns each participant a unique Participant Identifier linked to one Access Point. This ensures that documents are securely and correctly routed. Because of this setup, a participant can only be connected to one Access Point at a time.

Steps to switch to Accountable

1. Deregister from your current access point

   • Contact the provider currently managing your Peppol registration.

   • Request the deactivation or removal of your registration.

   • This step is essential to free up your Participant Identifier and make it available for a new registration.

2. Register with Accountable

   • Once deregistration is confirmed, you can register through the Accountable app.

   • Follow the steps provided in this guide to complete the setup and ensure your invoices are routed correctly.

Important to know

• Single Access Point Rule: Peppol participants can only use one Access Point at a time. Attempting to use multiple providers simultaneously can lead to routing conflicts and document delivery issues.

• Security First: This rule ensures secure and efficient electronic document exchanges.

Need More Information?

For additional details, consult Peppol’s official documentation.

If you have questions, feel free to contact our support team at support@accountable.eu.

Author - Valesca Wilms

As content marketing lead at Accountable Belgium, Valesca writes about freelancing, self-employment, and taxes based on her own experience as a freelancer.

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