They always answer right away to any question I have, they provide clear answers, and they are very patient even when I struggle to understand. They try to explain in different ways. They are very helpful, responsive and friendly.
Even if the mistake was yours.
It is our way to offer complete peace of mind to everyone using Accountable to submit their taxes.
It is our commitment to you.
With over 110,000 tax declarations generated from Accountable in 2025, we have effectively become the #1 source of tax returns for the self-employed in Belgium.
This unique position in the market enabled us to realise a founder’s dream: guarantee on all tax returns generated from the app.
We take this commitment, for you, our users.
To offer you the peace of mind that you deserve.
We can do it because we are the best positioned to do it:
This guarantee answers the most important problem you have shared with us.
It is also the reason why we exist: offering you complete peace of mind.
All tax declarations are by default guaranteed if they are initiated by:
The guarantee covers any error or omission in the tax declaration that result in fines being imposed by the Belgian Tax Authorities, excl. fraud and non-submission of taxes.
If the user made a mistake (e.g. encoding a document, adding a forbidden expense), we rely on Tax Authorities to say if the guarantee applies:
Below are some examples of when Accountable’s Tax Guarantee can be used:
The guarantee does not cover:
The guarantee neither applies in the following cases:
You can focus on what really matters: build your business, live your passion.
We stand here, as always, if you have any questions or would like our help.
You are the boss.
Nicolas
On behalf of the entire Accountable team
Author - Nicolas Quarré
Nicolas is co-founder and CEO at Accountable. His vision for the company has always been clear: free self-employed from administrative nightmares.
Who is Nicolas ?Thank you for your feedback!
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Read moreThey always answer right away to any question I have, they provide clear answers, and they are very patient even when I struggle to understand. They try to explain in different ways. They are very helpful, responsive and friendly.
Everything was great! All my questions were answered quickly and in a friendly manner.
In the world where everyone seems to be out to get small entrepreneurs and overwhelm them with new rules, more taxes and reporting obligations, Accountable often feels like the one steady partner that actually wants you to succeed, providing quick, clear and personalised support. Thank you!
This is an amazing application with great support on issues. In short as in day I am addicted to it (in a positive way). I myself is from IT project management and the way they have captured the user requirement, it’s phenomenal.
UI is great. Feature packed and very easy to use. The team at Accountable were VERY quick to respond and their team of technicians soon had a fix in place. Very happy with the level of service so far. Thumbs up from me!
This program is a lifesaver, and it is always improving. Plus, it has an AI chat feature that is actually useful.
The coaching session on tax management was excellent, good material, excellent explanations and very insightful. Combined with the AI I never feel alone with Accountable.
The availability of your team to help and guide people to understand their finances better is what really makes Accountable valuable. While the AI is able to give answers to most basic questions, specific scenarios need counsel from a human which your team performs beautifully.
Fast and careful answers from Alina. Top service. Thank you.
They always answer for questions wherever is via direct e-mail or through app. If they can’t answer fully they will forward you to the right place. Documents were always prepared well and ready to send further to government. Everything is intuitive in the app and easy to sort out even for someone completely green in this field.