They always answer right away to any question I have, they provide clear answers, and they are very patient even when I struggle to understand. They try to explain in different ways. They are very helpful, responsive and friendly.
Peppol (Pan-European Public Procurement On-Line) is a standardized network for the secure exchange of electronic documents, such as invoices, between businesses and public administrations in Europe. It simplifies and standardizes the e-invoicing process, facilitating B2B and B2G (Business to government) exchanges, particularly for cross-border transactions.
With Accountable, you can easily send your invoices via Peppol. Here are the steps to follow to use this feature:
Before sending invoices via Peppol, it is essential to register on the Peppol network. This will allow you to receive a unique Peppol ID, which is necessary for sending and receiving documents through this system.
Typically, this registration is done through an accredited Peppol service provider.
If you are already registered on the Peppol system, you do not need to register again.
In the Accountable app, you have the option to register through the Settings as well as from the invoice sending feature (under Revenue).
From Settings
1. In Settings, go to Peppol.
Web | Mobile |
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2. Click on Start registration
Web

Mobile

3. Fill in the form and click on Save
Web

Mobile

4. Wait while your registration is being completed.

5. Once the status changes to Active, you can start sending invoices via Peppol.

From the invoice sending feature
Click on Register to be be redirected to the registration form and follow the steps above.

Go to Revenue in your Accountable app.
Click on Create an invoice to start creating your invoice.
Fill in the necessary information, then click Continue.
When you are ready to send the invoice, click on Save and prepare to send.
Activate sending via Peppol by clicking on the corresponding button.

Note: Make sure that your client is also registered on the Peppol network. Otherwise, they will not be able to receive the invoice via this channel.
Once your invoice has been sent, you can check its status directly in your Accountable application. If it has been sent successfully via Peppol, this will be indicated in the invoice history.


In your Settings, you can check the information provided when you registered with Peppol.
If you no longer need to use Peppol to send your invoices, you can unsubscribe from the network from your Accountable settings. Unsubscription is immediate, but make sure you don't have any pending invoices before proceeding.

If you change any key information (such as your company name or VAT number) after registering with Peppol, you must unsubscribe and re-register with the network.

Q : My client is not registered on Peppol. Can I still send him an invoice via this network?
A: No, both parties must be registered on the Peppol network for the invoice to be sent. If your client is not registered, you will have to send them the invoice by another means, such as email or PDF.
Q: What happens if I send the invoice and the recipient is not registered on Peppol?
A: You will not be able to send the invoice via Peppol. The option will not work, and you will receive an alert message about this.
Q : How can I find out if my client is registered with Peppol?
A : You can check whether your client is registered with Peppol by using the Peppol directory available online.
Simply enter your client's company number to see if they are registered.
Example :


If you're not sure, contact your client directly to confirm.
Q: Do all invoices have to be sent via Peppol?
A: No, the use of Peppol is not mandatory for all invoices. It is mainly required for transactions with public administrations or for companies that request it. You can always choose to send your invoices by other means, depending on your customers' preferences.
Q : Can I use Peppol for international transactions?
A: Yes, Peppol is designed to facilitate cross-border transactions within the European Union and even beyond. However, make sure that your client is also registered on the Peppol network so that the invoice is received correctly.
Q: How can I be sure that my registration with Peppol is correct?
A: When registering, it is essential to provide accurate information, such as your company number and contact details. If you have any doubts or need assistance, you can contact our support team to check your registration.
Q : Does Peppol have an additional cost with Accountable?
A : There are no additional costs for using Peppol with Accountable.
Author - Valesca Wilms
As content marketing lead at Accountable Belgium, Valesca writes about freelancing, self-employment, and taxes based on her own experience as a freelancer.
Who is Valesca ?Thank you for your feedback!
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Read moreThey always answer right away to any question I have, they provide clear answers, and they are very patient even when I struggle to understand. They try to explain in different ways. They are very helpful, responsive and friendly.
Everything was great! All my questions were answered quickly and in a friendly manner.
In the world where everyone seems to be out to get small entrepreneurs and overwhelm them with new rules, more taxes and reporting obligations, Accountable often feels like the one steady partner that actually wants you to succeed, providing quick, clear and personalised support. Thank you!
This is an amazing application with great support on issues. In short as in day I am addicted to it (in a positive way). I myself is from IT project management and the way they have captured the user requirement, it’s phenomenal.
UI is great. Feature packed and very easy to use. The team at Accountable were VERY quick to respond and their team of technicians soon had a fix in place. Very happy with the level of service so far. Thumbs up from me!
This program is a lifesaver, and it is always improving. Plus, it has an AI chat feature that is actually useful.
The coaching session on tax management was excellent, good material, excellent explanations and very insightful. Combined with the AI I never feel alone with Accountable.
The availability of your team to help and guide people to understand their finances better is what really makes Accountable valuable. While the AI is able to give answers to most basic questions, specific scenarios need counsel from a human which your team performs beautifully.
Fast and careful answers from Alina. Top service. Thank you.
They always answer for questions wherever is via direct e-mail or through app. If they can’t answer fully they will forward you to the right place. Documents were always prepared well and ready to send further to government. Everything is intuitive in the app and easy to sort out even for someone completely green in this field.