They always answer right away to any question I have, they provide clear answers, and they are very patient even when I struggle to understand. They try to explain in different ways. They are very helpful, responsive and friendly.
Are you working on your accounting or filing your taxes over the weekend? Kudos 👏
Our Tax Coaches are not available during weekends; however, if you have any urgent questions, don't hesitate to reach out via the messaging system at any time.
By default, our automated system will search among all our available resources and provide you with the clearest answer possible.
Here's what we use as data sources:
Articles from our Blog
All the content from our detailed Help Center
Specific answers, prepared with care by our Tax Coaches
The Tax office website
In order to process your questions and provide the most accurate answer, our tool will send your question to a language AI model via our Intercom provider. You can find the detailed list of our Intercom tool data processors here, and also refer to Accountable's Privacy Policy.
The information you share is subject to strict confidentiality and data protection rules. If you do not wish to submit confidential data, you can just wait until Monday to ask your questions or request to speak to your Tax Coach, and the automated messenger will stop.
If these answers are not acceptable for you, or you prefer to wait until Monday to talk to a Tax Coach directly, just make it known in the messenger. Ask all your questions and our team will answer them as soon as Monday, as promptly as possible.
Contact us if you have any questions regarding this matter.
Author - Valesca Wilms
As content marketing lead at Accountable Belgium, Valesca writes about freelancing, self-employment, and taxes based on her own experience as a freelancer.
Who is Valesca ?Thank you for your feedback!
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Read moreThey always answer right away to any question I have, they provide clear answers, and they are very patient even when I struggle to understand. They try to explain in different ways. They are very helpful, responsive and friendly.
Everything was great! All my questions were answered quickly and in a friendly manner.
In the world where everyone seems to be out to get small entrepreneurs and overwhelm them with new rules, more taxes and reporting obligations, Accountable often feels like the one steady partner that actually wants you to succeed, providing quick, clear and personalised support. Thank you!
This is an amazing application with great support on issues. In short as in day I am addicted to it (in a positive way). I myself is from IT project management and the way they have captured the user requirement, it’s phenomenal.
UI is great. Feature packed and very easy to use. The team at Accountable were VERY quick to respond and their team of technicians soon had a fix in place. Very happy with the level of service so far. Thumbs up from me!
This program is a lifesaver, and it is always improving. Plus, it has an AI chat feature that is actually useful.
The coaching session on tax management was excellent, good material, excellent explanations and very insightful. Combined with the AI I never feel alone with Accountable.
The availability of your team to help and guide people to understand their finances better is what really makes Accountable valuable. While the AI is able to give answers to most basic questions, specific scenarios need counsel from a human which your team performs beautifully.
Fast and careful answers from Alina. Top service. Thank you.
They always answer for questions wherever is via direct e-mail or through app. If they can’t answer fully they will forward you to the right place. Documents were always prepared well and ready to send further to government. Everything is intuitive in the app and easy to sort out even for someone completely green in this field.