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What to do if Accountable doesn’t (yet) have all the features you need?

Written by: Valesca Wilms

Updated on: August 24, 2026

Reading time: 2 minutes

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1. Check for alternatives or workarounds

Many so-called “special cases” can actually be handled with a simple solution, even if the feature isn’t directly visible.

For example:

  • Certain business expenses can be correctly assigned using an appropriate category

  • Income can be recorded under a different category

  • Missing receipt types can be documented cleanly in a free-text field

  • Specific tax cases for which we already offer workarounds (e.g., certain side income or mixed activities)

If you’re unsure, just reach out – we can show you if an elegant workaround exists.


2. Use our team’s support

Just because a feature is missing doesn’t mean you’re on your own. Our team is here to help:

  • We’ll review your situation with you

  • We’ll explain how to enter your data correctly regardless

  • We’ll show possible alternatives until the feature is released

Especially with tax questions, you can contact us anytime – we almost always find a solution, even if the app doesn’t automatically cover it yet.


3. Check our roadmap: Many features are already in progress

Some features aren’t missing permanently – they just aren’t live yet.

We’re continuously working to cover all common self-employment cases.

Frequently requested features coming soon include:

  • Additional tax forms

  • Expanded accounting categories

  • Cash ledger

  • More import/export options

If something is especially important to you, let us know – the more requests we get for a feature, the higher its priority becomes.


4. Important exception: When your tax situation doesn’t fit Accountable

There are rare cases where the app isn’t the right solution for your situation, such as very complex scenarios:

  • Self-employed with two tax numbers

  • Businesses required to do double-entry bookkeeping

  • E-commerce operators

  • UG or GmbH companies

If this applies to you, we’ll tell you openly – our goal is to make sure your taxes are handled correctly.

But we won’t leave you in the dark: we’ll explain exactly what’s missing and which external steps you can take instead.


5. How you can help us improve Accountable

We’re actively developing Accountable, and every piece of feedback helps make the app better.

You can support us by:

  • Reporting missing features

  • Explaining exactly what you need and why

  • Providing example cases

  • Letting us know if it’s a recurring or one-time situation

This helps us decide which features to prioritize and how to design them.


Conclusion: Even if a feature is missing, you’re not alone

Accountable is constantly growing, and many missing features are already on our roadmap.

If you’re in a situation the app doesn’t yet support, there’s almost always a workaround or personal support available.

And if your situation is truly outside the app’s scope, we’ll tell you transparently – including a recommendation for how to handle your taxes correctly.

If in doubt, just reach out. We’re happy to help.

Valesca Wilms

Author - Valesca Wilms

As content marketing lead at Accountable Belgium, Valesca writes about freelancing, self-employment, and taxes based on her own experience as a freelancer.

Who is Valesca ?

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In the world where everyone seems to be out to get small entrepreneurs and overwhelm them with new rules, more taxes and reporting obligations, Accountable often feels like the one steady partner that actually wants you to succeed, providing quick, clear and personalised support. Thank you!

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UI is great. Feature packed and very easy to use. The team at Accountable were VERY quick to respond and their team of technicians soon had a fix in place. Very happy with the level of service so far. Thumbs up from me!

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The coaching session on tax management was excellent, good material, excellent explanations and very insightful. Combined with the AI I never feel alone with Accountable.

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Reviews.io 23/04/2026

The availability of your team to help and guide people to understand their finances better is what really makes Accountable valuable. While the AI is able to give answers to most basic questions, specific scenarios need counsel from a human which your team performs beautifully.

Sofiya Bogdan Neves

Reviews.io 18/04/2026

Fast and careful answers from Alina. Top service. Thank you.

Anonymous

Reviews.io 15/04/2023

They always answer for questions wherever is via direct e-mail or through app. If they can’t answer fully they will forward you to the right place. Documents were always prepared well and ready to send further to government. Everything is intuitive in the app and easy to sort out even for someone completely green in this field.

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