They always answer right away to any question I have, they provide clear answers, and they are very patient even when I struggle to understand. They try to explain in different ways. They are very helpful, responsive and friendly.
If you want to invite your client first, you can do this easily by clicking "Add your clients to Accountable." Enter their email address and send the invitation.

If you want to remove a client or revoke access to their account, simply click the three dots and select Remove access.

Step-by-step guide to registering a client for Peppol via Accountable, so your client's business is fully set up to handle Peppol invoicing and e-document exchange.
Start by logging into the platform. Once logged in, you have two ways to start the registration process:
Option 1: Click the notification to go directly to the Peppol overview.

Option 2: Click your name in the top right, then select Settings to view an overview of your client's Peppol registration status.

Step 2: Check the Peppol overview 🔍
Click Peppol Overview to see which of your clients are not yet registered on Peppol. If your client isn't registered yet, simply click Register next to their name.

Step 3: Complete the accountant verification ✅
Before registering a client, you need to complete your own accountant verification:
1. Enter your ITAA number in the field provided.

2. Click on Simply add your documents to this email template to proceed, or send an email to the dedicated email address with the required documents attached.

Step 4: Add the required documents 📎
After clicking the link, you'll be redirected to your email app with a pre-filled template. You only need to attach the required documents and send them to the specified email address.

Step 5: Wait for approval ⏳
Once the documents have been submitted, we'll review them and approve your request. 🎉
Step 6: You can now register clients for Peppol
Double-check all information before submitting.

Step 7: The client receives a notification 📲
Once registration is complete, your client receives a notification on their home screen in the Accountable app. The client can confirm the registration or opt out if they prefer.

⚠️ Important reminder! Don't forget to attach the documents to the email. Without the documents, we can't approve the request. In some cases, we may ask for a short video call to verify your identity. |
Author - Léonel Loens
Léonel is Account Manager for Accountable for Accountants. He talks to accounting firms every day and helped build the product he now supports.
Who is Léonel ?Thank you for your feedback!
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Read moreThey always answer right away to any question I have, they provide clear answers, and they are very patient even when I struggle to understand. They try to explain in different ways. They are very helpful, responsive and friendly.
Everything was great! All my questions were answered quickly and in a friendly manner.
In the world where everyone seems to be out to get small entrepreneurs and overwhelm them with new rules, more taxes and reporting obligations, Accountable often feels like the one steady partner that actually wants you to succeed, providing quick, clear and personalised support. Thank you!
This is an amazing application with great support on issues. In short as in day I am addicted to it (in a positive way). I myself is from IT project management and the way they have captured the user requirement, it’s phenomenal.
UI is great. Feature packed and very easy to use. The team at Accountable were VERY quick to respond and their team of technicians soon had a fix in place. Very happy with the level of service so far. Thumbs up from me!
This program is a lifesaver, and it is always improving. Plus, it has an AI chat feature that is actually useful.
The coaching session on tax management was excellent, good material, excellent explanations and very insightful. Combined with the AI I never feel alone with Accountable.
The availability of your team to help and guide people to understand their finances better is what really makes Accountable valuable. While the AI is able to give answers to most basic questions, specific scenarios need counsel from a human which your team performs beautifully.
Fast and careful answers from Alina. Top service. Thank you.
They always answer for questions wherever is via direct e-mail or through app. If they can’t answer fully they will forward you to the right place. Documents were always prepared well and ready to send further to government. Everything is intuitive in the app and easy to sort out even for someone completely green in this field.