They always answer right away to any question I have, they provide clear answers, and they are very patient even when I struggle to understand. They try to explain in different ways. They are very helpful, responsive and friendly.
💡 At a glance: Revenue → Create invoice → select a client → check your details → add your items → save & send
To generate a valid invoice, Accountable needs a few details from you first : your IBAN, your address and your VAT number. Without these, your invoice won't be valid, and worse, you won't get paid 😉
So, make sure to fill these in your Account > Settings > Personal details.
Now, let's create your invoice step-by-step !
This is where all your sales invoices and income appear.

Pick an existing client from your list, or create a new one by adding their name, address, VAT number, etc.


Invoice number: You can either let the app number it automatically, or enter it manually once in the format you prefer. After that, it increments automatically 🙂
💡 Our tip : update your numbering at the start of each year (e.g. 2026-001, 2027-001) to keep things clear.
Issue date and due date
Service date, if your service covers a specific period → you can check our article How to create an invoice with a service period ?

Check if all your personal details are shown correctly. Otherwise, click on the section and fill in the right information and don’t forget to save the changes :
Your first name and last name
Your company name (if applicable)
Postal address
VAT number


Click on 'add a new item'

Select either an item registered previously in your price list, or 'Add a new item' :
Fill in the item name
Description (optional)
Category (sales of goods or services or any other income source like real estate rental, copyright revenue, donation,…)
Quantity
Unit price and VAT rate (pick the right one depending on your sector)
Click on 'Add item' and repeat for as many items as you need
💡 Our tip: save an item to your Products & Services list to reuse it on future invoices without retyping it 😉


In the sections below, you can add/modify :
Your banking information (IBAN, BIC)
Your email address and/or phone number
Notes & comments (optional)
Terms & conditions (optional - if you add any, it will be automatically saved for your future invoices)

Optional settings you can adjust if needed:
Switch the language of the invoice (English, French, Dutch)
Add a QR code for payment
Set a structured communication
Add a down payment → if you received a deposit before delivery, here’s more info on how to make a down payment invoice
Implement instalments → if you bill a project in several stages, here’s a step-by-step guide to use instalment invoices
Change the billing currency
Customise the look of your invoice: add your logo and your colours, choose the template and font
Specify the invoice status

If your invoice is ready or if you want to save it for later, click the 'Continue' button (top right), and then click on :
‘Save & prepare to send’ to send it directly to your client via Accountable
or ‘Save & download PDF’ to save it and download it on your desktop
or ‘Save & quit’ if you want to save it for later and apply future modifications before sending

If you chose the option to send your invoice directly via Accountable :
Don't forget to switch on the green 'Send the invoice via Peppol' toggle, this is what actually sends your invoice through the Peppol network → ⚠️ An error message might appear if you're not registered on Peppol yet, and/or if your client isn't registered either → in that case, you won't be able to send your invoice via Peppol.
You can also modify the email description that is generated automatically by the AI
Make sure to type your client’s email address correctly
💡 Our tip: sending a test invoice to yourself first is a great way to check everything looks right before sending it to a real client.

Want to learn more? Join our upcoming webinar 'From start to success: making the most out of Accountable', hosted live by one of our tax coaches to answer your questions!
Our Help Center also gathers all our articles to support you day-to-day in managing your business.
And for any questions you may have, we're here to help in the chat or by email at support@accountable.eu 😊
Author - Valesca Wilms
As content marketing lead at Accountable Belgium, Valesca writes about freelancing, self-employment, and taxes based on her own experience as a freelancer.
Who is Valesca ?Thank you for your feedback!
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Read moreThey always answer right away to any question I have, they provide clear answers, and they are very patient even when I struggle to understand. They try to explain in different ways. They are very helpful, responsive and friendly.
Everything was great! All my questions were answered quickly and in a friendly manner.
In the world where everyone seems to be out to get small entrepreneurs and overwhelm them with new rules, more taxes and reporting obligations, Accountable often feels like the one steady partner that actually wants you to succeed, providing quick, clear and personalised support. Thank you!
This is an amazing application with great support on issues. In short as in day I am addicted to it (in a positive way). I myself is from IT project management and the way they have captured the user requirement, it’s phenomenal.
UI is great. Feature packed and very easy to use. The team at Accountable were VERY quick to respond and their team of technicians soon had a fix in place. Very happy with the level of service so far. Thumbs up from me!
This program is a lifesaver, and it is always improving. Plus, it has an AI chat feature that is actually useful.
The coaching session on tax management was excellent, good material, excellent explanations and very insightful. Combined with the AI I never feel alone with Accountable.
The availability of your team to help and guide people to understand their finances better is what really makes Accountable valuable. While the AI is able to give answers to most basic questions, specific scenarios need counsel from a human which your team performs beautifully.
Fast and careful answers from Alina. Top service. Thank you.
They always answer for questions wherever is via direct e-mail or through app. If they can’t answer fully they will forward you to the right place. Documents were always prepared well and ready to send further to government. Everything is intuitive in the app and easy to sort out even for someone completely green in this field.