Occasionally, you might receive an invoice via the Peppol network that is not intended for your business. While Peppol is more secure than email, it is still possible for invoices to be delivered incorrectly.
This can happen, for example, if:
A supplier uses the wrong Peppol identifier
A supplier’s Peppol provider makes a routing mistake
Don’t worry. This does not mean your account is compromised.
If the invoice is clearly not meant for you, you can safely:
Delete the invoice
The invoice will not be booked, paid, or included in any tax calculations.
Do not process or approve it
Simply removing it is enough. No further action is required on your side.
At the moment, the Peppol network does not support spam filters or automatic blockers, so incorrect invoices can occasionally pass through.
No. You are not required to contact the supplier or take any additional steps. The responsibility for correct delivery lies with the sender and their Peppol provider.
No.
Receiving a wrong invoice does not give the sender access to your data, your account, or your bank details. It is comparable to receiving a letter addressed to you by mistake.
Unfortunately, incorrect deliveries cannot always be prevented at network level. However:
They are rare
They do not affect your bookkeeping unless you actively process the invoice
We continuously monitor these cases and improve our guidance to help you handle them with confidence.
If you’re uncertain whether an invoice belongs to you, our support team is happy to help. Reach out to us anytime and we’ll take a look with you.
Bottom line:
If an invoice isn’t yours, delete it and move on. Your books stay clean, and nothing breaks.
Author - Valesca Wilms
As content marketing lead at Accountable Belgium, Valesca writes about freelancing, self-employment, and taxes based on her own experience as a freelancer.
Who is Valesca ?Thank you for your feedback!
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